SENIOR BUSINESS PROGRAM MANAGER
Location:
Redmond , Washington
Posted:
November 24, 2017
Reference:
1079422
Are you interested in working for one of the most exciting product groups in Microsoft, and a team relentlessly focused on customer needs and advancing Microsoft's cloud-first strategy? Interested in a start-up like environment, passionate about cloud computing technology and delighting customers in one of Microsoft's core businesses? Then look no further than Microsoft Azure and the Azure CXP team! Azure provides developers with on-demand and infinitely scalable infrastructure and platform to create, host, scale, and manage service applications on the Internet through Microsoft’s global data centers, and via on-premises “private cloud” deployments of the Azure Platform. Azure CXP is an engineering team responsible for Azure customer’s experience through onboarding new customers, deep technical collaboration with customers on their workloads as they architect, build and move to production, providing world-class support, developing a rich and engaging online community, ensuring best-in-class customer communications and crisis management, and ensuring customer’s expectations are exceeded, while bringing customer insights directly into the Azure product for ongoing improvements.

As Senior Business Program Manager, you will be a key member of the team, you will have a voice and opportunity to influence and drive the broader strategic and operational needs of Azure CXP engineering team. We are looking for someone who has a history of strategic thinking and creative ideas, able to identify and overcome blockers and fixed-mindset thinking, works well within a fast-paced environment with few guardrails, and in getting stuff done across a complex matrix of partner teams. If you want to make a difference this might be the role for you.

As Senior Business Program Manager for the Azure CXP team, you possess the following attributes:

• Collaborating with teams in designing, building, evaluating, and
continuously improving programs and land business direction
across stakeholders
• Proactive, forward thinking and ability to effectively and quickly
synthesize disparate information into clear recommendations,
actions and decisions
• Strategic leadership, organizational agility, ability to impact and
influence senior level leaders across the company
• Project management skills, ability to develop and execute
processes that facilitate collaboration, leadership team
effectiveness and impact
• Strong interpersonal and communication skills, cross-team
collaboration, open and honest feedback and interaction
• Proven effectiveness driving complex multi-stakeholder
planning processes, leading cross-team programs to desired
results, and managing risk
• Ability to rapidly gain/build trust and confidence of internal and
external stakeholders
• Forward thinking and strategic, yet pragmatic and operationally
savvy, with a commitment to a job well done
• Excellent writing and interpersonal skills,
• Real-world smart, logical and able to learn new areas quickly
• Technical and ongoing experience working with technical
engineering teams

Responsibilities:

• Develop and execute D&I plans specific to the organization
focused on evolving culture, increasing diverse representation,
retention and improving belonging and inclusion into all levels
of Azure business;
• Lead and manage organization LT and staff meetings focused
on clear outcomes; develop processes for recurring review of
business outcomes;
• Drive preparation and achieve outcomes for all leader
meetings, presentations, field visits and internal/external
engagements;
• Develop and drive semester planning processes across the
team;
• Track progress and drive completion of actions across
business in alignment with exec commitments (e.g. SLT,
QBUs) and ROI commitments;
• Ensure budget, resourcing and leadership team capacity is
aligned to top business priorities;
• Drive preparation for all business reviews, capturing actions
and insights, and ensuring ownership follow-up;
• Engage on employee onboarding and develop programs to
enable role/responsibility clarity;
• Understand voice of the organization and employee sentiment;

Note that given global scope of our team, travel may be required as needed.

Requirements:

• Must have bachelor’s degree
• Must have 5+ years of program management in an engineering
group experience

#azcxp

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.

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