The Enterprise Cloud Group is currently seeking an experienced, motivated, creative, and customer-focused Senior Design Researcher who is passionate about cloud technologies and IT services. Help us drive the transformation of cloud computing to our customers and partners. We deliver solutions that are the backbone of enterprises and small businesses. Our charter is to bring useful, usable, desirable and harmonious design to Microsoft IT technologies and cloud services. In this role, you will work closely with an interdisciplinary team to define, and ultimately deliver the next generation of experiences for Microsoft Azure services.
As the Senior Design Researcher, you will have the opportunity to employ a wide range of research methodologies including moderated and unmoderated usability studies, interviews, surveys, scorecards, competitive benchmarks, clickstream analytics, A/B testing, ethnographic field research, participatory designs, user modeling, etc. You will also have the opportunity to innovate on new methods, and practices that contribute to the UX community within the Cloud and Enterprise group (C+E) and Microsoft.
The successful candidate will need to think strategically, have strong research practices, and be able to target and present your research findings at a variety of specific audiences. You will need to be able to work in an agile development process and juggle multiple deliverables. Additionally, you'll need to be detail-oriented and thorough in your approach to research methodology, but flexible enough to work within time and product constraints. Most importantly, you'll need to be a passionate advocate for our users throughout the development process and demonstrate how this leads to business value. We are looking for a Senior Researcher, but we will also consider strong UX II candidates.
Your experience should demonstrate creative solutions, leadership, your ability to handle complex UX problems, and drive excellent execution.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to firstname.lastname@example.org.
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