Senior IT Manager, Consumer & CMD Regulatory, Medical, Clinical PLO

  • Company: Johnson & Johnson
  • Location: New Jersey, United States
  • Posted: September 29, 2016
  • Reference ID: 6503160916-en-us

Johnson & Johnson is currently recruiting for a Senior IT Manager, Consumer and CMD Regulatory, Medical, Clinical PLO.  This is a position with global focus and can be based in either Skillman, NJ or Fort Washington, PA.


Johnson and Johnson Inc. is a member of the Johnson and Johnson Family of Companies, the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics.  Johnson and Johnson Inc. markets innovative consumer products focusing on skin and hair care, baby care, wound care, oral health and women's health as well as a broad range of well-known and trusted over-the-counter products through our McNeil Consumer Healthcare division.

At Johnson and Johnson Inc. our purpose is to  "Bring Science to the Art of Healthy Living"  by providing consumers with some of the most world's most widely used and trusted brands including;  JOHNSON'S ® Baby, NEUTROGENA®, AVEENO®  LISTERINE®, BAND-AID® Brand Adhesive Bandages, TYLENOL®, REACTINE® ,  BENYLIN® , NICORETTE®, NICODERM® and many more.


The Consumer Strategic Plan outlines an aggressive growth agenda with very clear Where to Play choices, and How to Win capabilities identified.  The New Way of Marketing (NWOM) was established as a core How to Win strategy to make brand building a clear source of competitive advantage, enabling us to achieve scale in our marketing investment and productivity gains by driving consistent multi-region creation and execution of big global ideas across our Mega Brands.  As part of that, Digital is firmly rooted as a priority capability that we must advance in order to help make us a world class brand building organization. 


This position is responsible for global IT technical strategy development for the Consumer Regulatory, Medical, Clinical, Toxicology, Human and Consumer Use Testing groups, as well as the Diabetes and Vision Care businesses of Consumer Medical Device.  The role provides oversight and direction for multiple initiatives, driving global strategy development and implementation, and planning, implementing, and supporting a wide variety of business and IT initiatives across the R&D business.  The position requires an understanding of GxP R&D practices for Product Development, R&D operations and IT platforms / capabilities and operational support.  The key focus is on delivering strategic and innovative solutions to the business while assisting in managing the overall demand and prioritization. 


The role manages relationships with Senior R&D leaders across Consumer and Consumer Medical Device, and interacts with cross-sector IT leaders in shaping global IT capabilities for R&D across Consumer, Pharma and MD.  The role manages external interactions/relationships with key IT application suppliers.


The candidate will be required to provide subject matter expertise working directly with business partners, CSVQA, contractors, and other J&J organizations. 

Key Responsibilities: 
  • Define, ensure alignment and execute global strategies and solutions; partner with the business to identify opportunities for using technology as an enabler to improve, automate, simplify business processes and optimize total cost of ownership.  Continuously manage business partner expectations.
  • Conduct research on current / future  technologies, processes and best practices, benchmark with other internal J&J companies and external partners, and determine application of new technologies in the Consumer Companies R&D organization.
  • Partner with the business to understand and define business drivers and requirements of the initiated program(s)/project(s).  Ensure design gap analysis and prototyping, test script authoring and execution, and deployment activities as needed.
  • Prepare and deliver regular updates and communications (verbal and written) to the Business and IT Leadership teams, and extended business partners.
  • Participate in the business planning activities by identifying future business demand and ensuring appropriate funding is in the business plan. 
  • Drive business process improvement initiatives and champion the change management efforts of IT initiatives within the business partner community
  • Focus on people and talent development, resource management, and the creation of a high performing team in partnership with direct reports.  Role is expected to have five direct reports.
  • Function as a team leader for technical application owners (TAO) of existing technologies and applications that support this function and ensure business partners are aware of new and emerging technologies in the consumer R&D space.
  • Lead projects of medium to large complexity, and act as Liaison between the various IT organizations to ensure successful delivery of initiatives to the business partners.
  • Ensure Service Level Agreements are established and meet expectations of the business partners.
  • Provide coaching/guidance to peers, junior team members, co-ops and/or consultants.
  • Consistently demonstrate knowledge seeking and sharing behaviors across IT organizational boundaries in the performance of daily work and encourage junior associates to do the same.
  • Interface with suppliers and vendors to evaluate software, hardware, or services and make recommendations.  Partnering with Vendors to ensure compliance with J&J standards, policies and procedures
  • Apply principles, concepts, and practices of the J&J Leadership Imperatives.
  • Ensure that J&J information assets are appropriately identified and valued, and are protected by complying with and enforcing all local and worldwhide security policies.
  • Ensure that security is considered and emphasized in all IT plans and actions.


  • A minimum of a bachelor's degree is required.  Candidates who possess a Master’s degree are preferred.
  • People leadership experience is required.
  • Experience in agile methodology is strongly preferred.
  • Experience in managing matrix-based project teams including internal resources and contractors is required.
  • Experience in managing complex global projects / processes / systems is required.
  • A minimum of 8 years of IT experience is required.
  • Hands-on experience supporting R&D groups are preferred.
  • Hands-on disciplined project management skills are preferred.
  • Working knowledge of the FDA and its processes is preferred. 
  • Experience with software validation (21 CFR Part 11) in GxP regulated environments is required.
  • Hands on understanding of Design Principles (User Interface and Business Process Mapping) is strongly preferred.
  • Working knowledge of core application development principles and SDLC methodology is required.  
  • Demonstrated ability to lead a team and manage work in accordance with full system lifecycle (SDLC) from concept to production deployment is required
  • Hands-on experience supporting an application portfolio (post-launch) is required. 
  • Working knowledge of Regulatory, Medical, Clinical, Toxicology, Consumer and Human Use Testing business areas is strongly preferred.
  • Up to 20% travel, both domestic and international, may be required.
  • Level of supervision needed – minimal as significant interaction and partnering expected.

Primary Location
United States-New Jersey-Skillman
J & J Consumer Inc. (6101)
Job Function
Business Relationship Management

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