Senior Manager of Regional Business Solutions
Location:
Rockville , Maryland
Posted:
February 03, 2017
Reference:
00001HP6
PRI M A R Y D U TIES A N D R ES PO N S I B ILITI ES :
1. Man a g e s and d i r e c ts ass o c iate wo r kload; t r a ins a n d mon i tors the p e r f o r ma n c e of b u siness solu t ions asso c iat e s, including the c o o rdin a t i on of wo r k a nd c omp l e t i n g p e r f o r man c e e v a luations
2. Ensu re s r e g io n a l t ea m p e r f o r man c e me e ts bu s ine s s unit s t a nd a rds
3. P rovid e s te a m l ea d e rship, f oste r s te a m bu i ld i ng a n d c r e a t e s in t e rn a l cultu r e.
4. Mana g e s f ac i l i t y n ee ds f or a mu l t i ple o f fi c e lo c a t i ons in a r e g ion and a c ts a s the f irst point of c onta c t for in ter n a l and e x te r n a l clients
5. P rovid e s incident re spo n se f o r s e c u r i t y , busin e ss continu i t y and/ or f ac i l i t y is s u e s in t he r e g ion
6. F oste r s collab o r a t i on with S olu t ions l ea d e rs, Solut i ons t ea m m e mbe r s and in t e rn a l c usto m e rs
7. Ensu r e the f u n c t i on a l i t y of the c o r po r a te s e c u r i t y s y stem in the r e g io n a l of f ic e s
8. En g a ge in t he d e v e lop me nt and pl a nning f o r B CP str a t eg y
9. Mana g e a nd fa c i l i t a te business c ont i nui t y p l a n in all of f ic e s
10. A c t i v e l y e n g a g e s to g ive a nd r e c e ive f ee d b ac k
11. W o r ks with busin e ss un i t Dir e c tor to d e v e lop ove r a ll busin e ss un i t s t r a te g ic plan
12. P a rtn e r w i t h the D ir e c tor or S e nior D ir e c tor to m e ntor a nd tr a in Re g ional Mana g e rs in the busin e ss un i t

13. An a l y z e s da t a f rom v a ri o us sour ce s and u s e s it to i n c r e a s e p e r fo r ma n ce , i m p r ove e f f ici e n c y , d e v e lop t r e n d s and c re a te f o r e c a sts
14. Assists i n the p re p a r a t i on of C a pi t a l E x p e nd i ture R e qu e sts a nd maintains proj ec t bu d g e t
15. D e v e lop wo r ks p ac e l a y o ut desi g ns for n e w, e x i s t i ng of f ice l o ca t i ons and special design
projects in the r e g ion
16. Mana g e s ve n d o rs, c onsu l tants a nd other outsou r ce d r e sour c e s to add r e ss f a c i l i t y is s u e s, bui l ding man a g e m e nt, m a in t e n a n c e se r vi c e s, co n s tru c t i on, me e t i ng l o g is t i c s, or m a te r ial h a ndl i ng
17. R e spons i ble f or man a g i n g f ac i l i t ies re lat e d p roj ec t s, providing o n g oi n g pr o g r e ss a g a inst p r oje c t p l a n to i n c lude: c onstru c t i on/ i nstall a t i on o f o f fi c e s p a c e , insp ec t i o n , tr a in i ng a nd sta r t - up
18. W o r ks with i nte r n a l dep a rtme n ts i n the r e g ion t o f ac i l i t a te o f fi c e re str u c tur i n g , wo r kstation c h a n g e s a nd man a g e a ss o c iate s e a t i ng a r ra n g e ment
19. Mana g e s and e nsur e s fu n c t i on a l i t y of s e c u r i t y pr o ce ss for a ll of f ic e s in t he re g ion
20. Mana g e a nd supp o rt lo g i st i c s and c om m unic a t i ons for of f i c e wide e v e nts i n the r e g ion
21. Must be a ble to mu l t i task, w o r k with asso c iat e s a t all l e v e ls and p r ovide g o od c om m unic a t i on to i nte r n a l and e x te r n a l custom e rs or v e ndors
22. P e r f o r ms all re la t e d dut ie s as a ss i g n e d
23. Role re quir e s tr a v e l t o loc a l o f fi c e s within t he r e g i on, a s ne e d e d
#LI-LG1


Qualifications:
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education. Normally requires a minimum of 5-7 years directly related and progressively responsible experience, with four(4) years as supervisor, managing facility issues and providing conflict resolution, coaching, constructive feedback and managing performance.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
  1. Ability to communicate effectively both orally and in writing
  2. Ability to train, motivate and direct the work of others
  3. Excellent problem solving skills; ability to resolve issues effectively and efficiently
  4. Strong interpersonal skills
  5. Strong leadership skills
  6. Adept at handling sensitive and confidential situations
  7. Strong organizational skills; attention to detail
  8. Ability to implement processes resulting in satisfactory audit practices
  9. Excellent knowledge of Microsoft Word, Excel and PowerPoint, with ability to train others as needed
Equal Opportunity Employer

A little about us:
Where knowledge, reach and partnership shape healthcare delivery.

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