Senior Product Manager – Campaigns and Loyalty
Location:
San Francisco , California
Posted:
January 27, 2017
Reference:
16009222-en-us

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.


We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise.Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.


Join our team of leaders to begin a rewarding career.



Current Need

 

The Product Manager - Campaigns and Loyalty is responsible for all promotional campaigns and customer loyalty activities to support McKesson Specialty Health’s Multisource department.  The Product Manager will collaborate with business partners  to:                                          

  • Manage all campaign activities designed to recapture lost customer sales

  • Drive new generic/biosimilar product launches to ensure customer and volume conversion metrics are achieved

  • Facilitate regular calls with Sales team to provide key updates on Multisource programs, and prepare Quarterly Business Review presentations for Sales team to be reviewed at customer board meetings

  • Work diligently across business functions (e.g., customer care, SAP, pricing, sales effectiveness) to identify and resolve any campaign or customer loyalty issues   

  • Coordinate system development with IT to enhance automation, ease of use and visibility 

 

Position Description

 

Direct ownership of campaign goals and objectives.  Develop plans to meet or exceed financial goals and campaign success metrics.

Manage all campaign activities to recapture lost business – e.g., work with pricing to identify targeted customers and materials to be promoted every two weeks, compile promo files to be used by Master Data and Inside Sales teams to execute campaigns, upload information into Salesforce, collaborate with Marketing on banners, report on campaign results and performance

Manage all campaign related activities to drive new generic/biosimiliar product launches

Oversee key customer loyalty activities (e.g., customer segmentation, monthly / annual rebates, contract repository for all generics/multisource agreements) 

Collaborate with IT on technical enhancements, and process improvements



 

Qualifications

Minimum Requirements
8+ years of experience in product marketing

Critical Skills

Bachelors degree required; preferably in Business or Mathematics

5 plus years product/program management, product marketing, project management, and/or management consulting

Experience developing customer facing programs

Exceptional analytical skills required

Experience managing teams


Additional Knowledge & Skills
Campaign experience or CRM software experience highly preferred

SAP (front end and BW) highly desired

Tableau experience highly desired   

Management consulting, retail or healthcare experience highly desired

Strategic thinker with ability to translate into operating programs

Confidence and communication maturity

Strong business and financial acumen, and in depth critical thinking leading to sound business decisions
Demonstrated success defining and implementing initiatives on-time, and within budget
A demonstrated track record of improving operational efficiencies
Ability to collaborate in a multi disciplinary environment
Proven ability to work in a fast paced, and dynamic team environment


Education
MBA preferred in Marketing, Business or related field or equivalent experience


Physical Requirements
General Office Demands


Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.


A little about us:
McKesson is in business for better health.

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