Senior Program Manager

Hundreds of millions of active users and billions of authentications per day. This is the story of Microsoft’s identity services:

Microsoft account and Azure Active Directory, an essential part of Microsoft’s cloud. Our mission is give people and organizations around the world a central point of identity and access management for cloud applications. The alternative is chaos - users with rapidly multiplying names and passwords, people joining organizations and waiting weeks to get the access they need to get their jobs done, and people leaving organizations and retaining access to sensitive corporate assets. The Identity Developer Platform team is looking for an experienced self-starter to help grow and evolve our program for managing and expanding our SaaS App integrations and persuade consumer and enterprise Software as a Service developers (SaaS) to add Microsoft sign-in to their apps. This role will be critical as our group focuses on creating compelling value in Microsoft Identity Services as we onboard more and more customers using Azure Active Directory. As a Sr. Program Manager, you will be responsible to develop a keen understanding of what motivates the typical SaaS ISV decision maker when it comes to sign up and sign in, drive the design and delivery to scale our SaaS integrations operation program, and lead the technical relationship between 3rd Party SaaS Apps (ISV/Developers) and Microsoft. The ideal candidate will be a go-getter who can work in a dynamic environment, tolerate ambiguity, and is able to prioritize and deliver with minimal oversight. You will have a strong customer empathy and excellent cross-group and communication skills. You will be joining a team that is focused on results, works together to solve problems, and is committed to developing people. We must help developers get identity management right if we are to unlock the promise of the cloud. If you love building products for developers and are excited by the challenge of improving security for the cloud, then join our quest!

Responsibilities Include:
• Integrate third party SaaS applications using all the supported federation protocols (such as SAML 2.0, OpenID Connect, OAuth etc.) in Azure Active Directory using web and mobile single sign-on techniques.
• Launch and support the evolution of top 3rd party applications
• Solve key partner technical challenges and platform issues, escalate appropriately
• Co-ordinate all aspects of the technical relationship with partners and orchestrate the different resources available within Microsoft to win the developers’ mind
• Manage the diversity of tasks as well as the relationship with multiple partner and developer accounts Build solid working relationships with diverse, global stakeholder groups and individuals
• Understand industry trends and benchmarks, capitalizing on any potential opportunities
• Drive definition of scope and manage all aspects of requirements gathering/creation, prioritization analysis, design review, and adoption of new capabilities
• Identify and influence business/engineering systems (process, people and tools) roadmaps to ensure operational readiness and adoption of capabilities being implemented
• Lead project meetings, working and brainstorming sessions, requirements gathering and prioritization, and operational readiness tasks

Preferred Qualifications and Skills:
• 7+ years industry experience with demonstrated experience in managing high profile, high importance projects, products, or services
• Experience negotiating several successful design collaborations with other teams
• Experience using hard data and metrics to measure performance to determine improvements and features needed from Engineering
• Ability to distill and communicate complex business and technical strategic priorities into actionable engineering plans
• Excellent communication skills, including some public speaking: credible & persuasive in front of multiple highly technical decision makers
• Strong customer orientation and ability to deliver outstanding customer service
• Previous technical knowledge on different Federation Protocols like SAML 2.0, OpenID Connect, OAuth and WS-Federation is a nice to have
• Development knowledge on Mobile, PC dev, or Web based technologies including C#, ASP.Net, JQuery, JavaScript, HTML, etc.
• Previous experience developing applications or working on developer-oriented products is a nice to have
• Previous experience designing distributed systems is nice to have

Basic Qualifications:
• BA/BS in Computer Science, Engineering, Mathematics or related discipline
• 7+ years industry experience with demonstrated experience in managing high profile, high importance projects, products, or services

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

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