Senior SAP Technology Lead

  • Company: Johnson & Johnson
  • Location: Jacksonville, Florida
  • Posted: March 09, 2017
  • Reference ID: 2171170228-en-us

Vistakon, a division of Johnson & Johnson Vision Care, is currently recruiting for a Senior Technology Lead to be located in Jacksonville, FL.


VISTAKON® is a worldwide company with operations in the United States, Japan, Latin America, Asia-Pacific and Europe/Middle East/Africa regions.  Research, innovation and new-product development are the focus of our organization. Since we introduced soft disposable contact lenses in 1988, no other manufacturer has matched the aggressive expansion of our wide-ranging ACUVUE® family of products.  Our associates around the world are committed to expanding the ACUVUE® brand, and fortifying our position as the worldwide leader in the contact lens industry.


If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. 


Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion.  Proud to be an equal opportunity employer


Senior Technology Lead (STL) bridges the gap between IT and the business.  The STL will be the main point of contact to the business for all systems related issues.  Is responsible for leading, motivating and monitoring the BPX (Business Process Experts) and the Customer Master team to ensure optimum performance.  Is supportive of all Supply Chain related projects where SAP systems support is required.  The STL will be reponsible for assisting with global business data set-up, ongoing maintenance, integrity, accuracy and security guidance.  In addition, the STL will oversee Customer Service order reconciliation and dashboard metrics. 

  • 30% - Manages the BPX and Customer Master teams to meet or exceed agreed service levels
  • 30% - Manages ownership of requirements, test plan development, and all Customer Service enhancements/break-fix issues, CRM, EDI, or other order method processes that may impact SAP
  • 30% - Effectively manage and liaise with CLS Leadership, Global IT, Finance, Sales & Marketing teams to ensure day-to-day processes and CS related system projects are delivered
  • 5% - Ensures CS processes that impact systems or customer master adheres to company policies and external audit requirements, i.e., SOX, BSI, etc.
  • 5% - Oversees training and development of BPX and Customer Master teams

  • Bachelor's degree or equivalent work related experience
  • Minimum of 5 years of SAP experience
  • Excellent oral and written communications skills, including ability to clearly document all work and to create technical design documents
  • Strong problem solving and team building skills
  • Attention to detail
  • Previous experience with SOX Compliance is required
  • Minimum 3 years of experience leading and managing teams is required
  • Previous Project Management experience is preferred
  • Ability to prioritize and plan effectively
  • Ability to work in cross-functional team environment
  • Strong interpersonal and organizational skills
  • Extensive SAP OTC experience is preferred
  • Basic knowledge of EDI
  • Microsoft Office proficient (Word, Excel)
  • Visual Basics experience a plus but not required
  • Experience with enterprise system design, data transformation, data mapping and data design documentation and presentation is required
  • Up to 10% international or domestic travel may be required

Primary Location
United States-Florida-Jacksonville
Johnson & Johnson Vision Care, Inc. (6094)
Job Function
Requisition ID

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