Senior Service Inside Sales Engineer
Franklin , Massachusetts
October 16, 2017

Eaton Electrical Engineering Services & Systems division has an opening for a Senior Service Inside Sales Engineer. The position will be based out of Franklin, MA.


Position Overview :
This position primarily supports application and proposal needs for opportunities pertaining to Eaton’s power distribution services solutions.

  • Technical & commercial proposal writing
  • Support pricing development
  • Support proposals locally and requests from other locations,
  • Maintain proper communication with internal customers, including price and product feedback on both commercial and technical issues.
  • When required, visit customer site to address customer needs.
  • Track proposal and order hit rate activity, enabling field management and outside sales engineers to monitor for customer/channel partner effectiveness.
  • Actively support Division Initiatives (Service Attachment Orders for New Equipment, power system engineering and power system automation offerings, Aftermarket Solutions, Extended Warranty Program, 
  • Provide technical and application assistance to from Sales, Utility & Other Reps and Channel Partners,
  • Provide a monthly update of proposal activities and a Monthly Report.   
  • Providing unique solutions beyond the standard specifications to provide greater customer value,
  • Activity involved in personal professional growth and development,
  • Complete twenty (20) hours of recommended Eaton University classes from training program list, including all required annual safety training,
  • Participate in and contribute to the annual Training Workshop
  • Occasionally work evenings and weekends to satisfy bid-due-dates


Basic Qualifications :
  • Bachelor of Science degree (Electrical or Industrial Engineering) or Business Degree from an accredited institution with Engineering/Technical Experience
  • Minimum 3 years of electrical industry related application engineering and proposal development experience or experience in electrical power systems and/or industrial and utility substation construction.
  • Legally authorized to work in the US without company sponsorship
  • No relocation is offered. Only candidates that reside within 50 miles will be considered.
Preferred Qualifications :
  • Bachelor’s degree in Electrical Engineering from an accredited institution
  • Experience with proposal development in both private sector and government bids; experience with proposal development for all of Eaton's end markets (Industrial, Commercial, Healthcare, Utility, Institutional and Government).
  • Experience with government proposal procedures such as technical and price proposal separation, reps and certifications, and government evaluation factors.
  • Experience in writing and reviewing subcontractor work scopes and Subcontractor agreements; preferred experience with GSA purchasing procedures; being able to evaluate proposals for specification compliance; experience with risk evaluation and risk management. 
  • Estimating experience in substation and electrical system installations.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Sales

Region: North America – US/Puerto Rico
Organization: ESSG EESSD Electrical Engrg Svcs Systems Div

Job Level: Individual Contributor
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
Travel: Yes, 25 % of the Time

A little about us:
Eaton is a global technology leader in power management solutions. We make power operate more efficiently, effectively, safely & sustainably.

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