Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk . Great people make Schneider Electric a great company. What do you get to do in this position?
Qualifications: This job might be for you if:
- Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide onsite remedial support.
- Insure that the customer’s system is updated to the latest software, quick fixes, and hardware.
- Prepare upgrade plans for the customer’s systems and deliver them to the customer.
- Follow all technical procedures and tools for Global Service
- Provide technical review of orders for clients and any other proposals that are requested to perform.
- Analyze technical risk of expansion projects and upgrades
- Attend technical training that includes systems and instruments, as well as application, process control, communication, and safety.
- Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
- Understand and enforce Schneider Electric contractual obligations on major projects and insure customer satisfaction.
- Handles overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
- Perform system testing, factory acceptance testing (FAT) and develop test documents
- Document preparation and obtain customer's approval per document specification and schedule
- Coordinate with factory for product related issues and resolve.
- A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable).
- Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry.
- Knowledge of HMI software, DCS system and field instrumentation is preferred.
- Knowledge of Foxboro and Wonderware.
- Team player with good leadership and communication skills and able to travel when required.
- Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills.
- Detail-oriented, forward looking and good leadership abilities.
- Innovative and dynamic with effective communication skills, especially in inter-cultural aspects.
Typically requires 0-5 years of professional experience. Specific knowledge of Foxboro IA or Triconex systems is desirable. Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues.
Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC's, Communication protocols, Networking and System Security.
Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.
Self-managed with guidance from supervisor/senior peers.
Travel may be up to 75% with 40% overnight
We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success - on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY . Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Schneider Electric is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.