Senior Software Implementation Engineer | Opower Client Success
San Francisco , California
February 08, 2017
LOCATION: San Francisco, California or Arlington, Virginia only
No Remote options available must be able to work in on of these Oracle Opower offices

As an Implementation Engineer at Oracle Opower, you will work with a team to implement SaaS-based energy efficiency and customer engagement programs on behalf of our utility partners. You will collaborate with a diverse group, including a Project Manager, a Senior Implementation Engineer, as well as members of the Product Engineering, Product Management, and QA teams. Setting up new programs for our utility clients is the lifeblood of Opower, and we rely on Implementation Engineer's input and expertise for our overall success.
Our Implementation Engineers rely on a diversified technical skill-set, including: data manipulation via complex SQL queries, experience on the Linux command line, shell scripting, and software development using high-level programming languages such as Java or Ruby. We do not expect you to immediately be masters of the full spectrum of technologies used, but through on the job training and coaching, you will gain the necessary skills required to launch energy efficiency programs for new utility clients.

• Communicate with the IT resources of the utility company client to explain technical requirements including web integration, single sign-on configuration, and transfer of utility data
• Analyze, transform, and load utility data from the utility clients to meet Oracle Opower's data standards
• Integrate utility data with additional data from various 3rd party sources to generate a holistic customer profile
• Build and maintain a deep understanding of our products with the ability to explain them to others; think about how client customization and delivery can be sped up and improved
• Configure and customize Oracle Opower's energy efficiency SaaS platform to meet the specific needs of each client
• Build long-term relationships with utility clients by launching programs from pilot phase to through large scale rollouts
• Collaborate with cross functional teams to operationalize new Oracle Opower products and features

About You
• Bachelor's degree in computer science or related field
• 3-5 years of hands-on technical experience
• You enjoy sniffing out complex, technical issues and solving them
• You are able to write SQL for large data sets and have recent experience with relational databases, MySQL preferred
• You have experience in Linux and are not afraid of the command line
• You demonstrate some programming knowledge (most of our code is in Ruby and Java, but Perl, Python, shell scripting have their places too)
• You are a smart, talented engineer, looking for an exciting, fast-paced company to expand your toolbox and develop your skills.
• Strong verbal and written communication skills
As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

8-10 years of experience relevant to this position including 4 years of consulting experience. Prior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Strong influencing and negotiation skills. Ability to travel as needed.

Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.

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