Senior Systems Engineer
Location:
San Francisco , California
Posted:
October 05, 2017
Reference:
188824BR

**Job Description:**

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. Dell is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

**General Summary:**

Responsible for driving the technical sales strategy for DELL products and services in assigned customer accounts. As a member of a field account team, the candidate must demonstrate leadership abilities across a diverse set of matrix sales teams to accelerate the adoption of DELL EMC products and services.

Candidate must possess a general understanding of the customer’s business and industry. In addition, demonstrate a desire to expand customer industry knowledge by rapidly assessing industry trends and impacts to the target organization. Be able to quickly identify customer’s strengths and weaknesses in their industry. Assess the customer’s IT organization’s ability to respond to rapidly changing business requirements.

Candidate must have a deep understanding of DELL EMC and competitive technology, and business applications within the assigned market and is responsible for translating/applying this knowledge into strategic initiatives.

Lead the development of responses to highly critical/unique, large scale customer requests and proposals.

Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment. Often interfaces with customer's senior management to assess major business operations and address product/service needs. Consults with engineering to answer customer's questions and remove objections that arise in a sales campaign. Engage customer contacts at both a strategic, business focused and tactical, IT technology level.

Provides technical leadership & direction to customers & internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design & development of fully integrated technology solutions. Acts as technical expert & consultant to develop & propose solutions that meet the technology & business requirements of assigned customers. Technical emphasis is on hardware capabilities, software requirements & systems integration. Makes technical & sales presentations to customer's technical staff & senior management. Understands DELL & competitive technology & business applications within the assigned market.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**

· Works with Sales Team to develop & implement specific account penetration strategies, produce account specific product & service & sales plans

· Maintains knowledge of competitive solutions to effectively address & dispel customer objections to DELL solutions, & train the account team

· Anticipates technology and/or market trends & provides guidance on their application to external customers & feedback of business requirements back into DELL's engineering & marketing organizations

· Successfully builds relationships with the account team, partners & customers in support of sales team objectives & engages & leverages corporate resources, abilities, budgets & personnel as appropriate. Leads technical sales calls

· Configures & documents DELL software, hardware & service solutions to meet customer & sales objectives. Completes required presales documentation quickly & accurately

· Works with Sales Team to develop & implement specific account penetration strategies, produce account specific product & service & sales plans for Enterprise & Midrange Storage Products (i.e. VMAX, VNX, VPLEX, Recover point)

· Maintains knowledge of competitive solutions to effectively address & dispel customer objections to DELL solutions, & train the account team. Competitive Knowhow of HDS, IBM, NetApp Storage Solutions is essential

· Anticipates technology and/or market trends & provides guidance on their application to external customers & feedback of business requirements back into DELL's engineering & marketing organizations

**General Skills** Candidate’s responsibilities should include involvement with the following:

· Competitive understanding of the different storage vendors offerings from HDS, IBM, Oracle, NetApp, etc.

· Excellent presentation skills in front of all levels of the IT Organization

· Working knowledge of Storage Analysis and Monitoring Tools

**EMC Values:**

When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.

**Critical Hiring Criteria:**

+ Detailed product knowledge. Previous hands-on experience in the data center environment, with expertise spanning storage, BRS, virtualization, convergence, Cloud and/or Big Data + Customer focused. + Communication skills. + Ability to work effectively with senior management. + Ability to manage in a matrix environment. + Ability to influence others to achieve results.

**Functional Area(s):** Global Solutions **Business:** EMC COPS **Business Unit:** 200 - STORAGE CORPORATE **Location:** US - California - San Francisco **AutoReqId:** 188824BR


A little about us:
Dell is a collective of customer-focused, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities.

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