Job Location: United States : North Carolina : Cary
Provides information and helps resolve user problems regarding department systems. Acts as a liaison between the business and IT personnel to support the unit’s technology needs; represent user area in all system enhancements and design activities. Reviews user requests, conducts data gathering interviews, documents business specifications, and manages technology projects until completion.
Oversees projects that span across multiple areas, functions, and/or lines of business. Serves as a liaison between the business and the IT area, translating varied business needs into application software requirements. Oversees projects that include various phases and moderately sized project teams. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Leads project meetings. Provides updates to business leadership regarding project status and the application and implementation of technology. Determines specific business application software requirements to address complex and varied business needs and analyses and designs solutions to complex and varied business needs. Designs, implements, and monitors the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met. Manages critical relationships with IT, consultants and vendors, internal end users, and business customers/leadership. Performs other duties as assigned or required.
Supervisory Responsibilities: Leads and motivates project team members that are not direct reports that may span multiple functions/LOBs
Travel - 10%
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