Senior Test Consultant -Demand Intake

  • Company: MetLife
  • Location: Cary, North Carolina
  • Posted: February 22, 2017
  • Reference ID: 43282-en_US

Job Location: United States : North Carolina : Cary  Alternate Job Location : United States : Pennsylvania : Clarks Summit || United States : South Carolina : Greenville  



MetLife is leading the global transformation in its industry. Within Global Technology and Operations (GTO), the centralized TechQA organization, tasked with all software testing, is looking for you to provide coordination of intake and demand across the entire TechQA organization.  You will work in the Planning and Effectiveness organization and you will partner with employees and vendors throughout TechQA and in other external financial groups. As the Planning and Effectiveness group is a team that often shares responsibilities, there are key responsibilities for this role and other general responsibilities.


The GTO group is a diverse team of engineers, developers, and business and project managers with the freedom to create innovative solutions to core business challenges within MetLife.  TechQA is the centralized software testing organization.



  • Understanding the financial systems, the budgeting process, and the functions within TechQA.
  • Design and administer a process and system to ensure
    • The TechQA organization is adequately funded on each IT project commitment code
    • There is an understanding of how and when the funding will be utilized in projects
    • The timing of the demand for our services aligns the staffing levels available
  • Design and produce reports and views to support demand and intake function
  • Create presentations for senior leadership as needed
  • Prepare process documentation and training for financial leads and AD partners
  • Manage Demand Mgt/Intake document library for related documents
  • Collaborate with team members, offer strategic, value-add solutions and implement them
  • Management/tracking of resource utilization
  • Having skills and filling in for other functions in the Planning and Effectiveness group, which include
    • Vendor and contract management
    • Testing Process, methodology, and metrics
    • Financial Oversight
    • Service Performance
    • General Governance function


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 43282 

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