Training Coordinator

Job Description
The Training Coordinator facilitates classroom learning and performance coaching for the Specialty Pharmacy Back End Operations, including picking, packing and shipping, materials and inventory management, and other back end functions. As a Training Coordinator, you will facilitate learning and performance coaching, be responsible for assisting in the development of new learning programs, and evaluating existing learning programs for continuous improvement opportunities. The training content you will facilitate uses multiple delivery methods such as computer based, web-based, virtual classrooms, electronic support tools, and simulations. As a Training Coordinator, you would participate in projects and work in groups to promote/develop/maintain professional relationships with all site personnel.

This Training Coordinator role also travels to various locations about 25% - 50% of the time (less if you are located in Fairfield, NJ). The hours of this position consist of 8-hour shifts between 7:30am to 7:30pm, Monday through Friday. This position may be filled at the Specialty locations in Fairfield, NJ, Lenexa, KS, or Redlands, CA.

Additional responsibilities of the Training Coordinator include:

Facilitates core curriculum learning programs for a specific business unit using a variety of delivery methods to promote learning transfer
Coaches learners to achieve desired skill proficiency
Provides feedback to production supervisors and OE leadership
Participates in Curriculum Walk Through and Train-the-Trainer Sessions in order to prepare for the delivery of learning programs
Facilitates new learning in a manner consistent with the approved course design
Assists in the design and development of new learning programs or revisions of current programs by reviewing and providing timely feedback to curriculum developers on learning enhancements
Participates in continuous improvement efforts;seeks opportunities to continuously improve Training deliverables and processes in creative ways which result in the improvement of desired outcomes; reviews facilitator evaluations for continuous self-development and improvement
Administers course evaluations and assigns learner course completions through the LMS
Builds and sustains working relationships with site leaders (such as leads, supervisors, and managers) and colleagues


Required Qualifications
Must possess or have applied for a Pharmacy Technician (in your state of residence) prior to starting.
Must be able to work out of one of the following CVS Specialty Mail Order Pharmacy Locations: Lenexa, KS, Fairfield, NJ or Redlands, CA.

Preferred Qualifications
3+ years of experience delivering adult learning programs using a variety of learning methods
Comfortable with coaching and mentoring
Familiarity with continuous improvement methodologies and/or training facilitation certification
Familiarity with Specialty Operations systems
Proficiency in using MS Word and MS Outlook

A verifiable High School Diploma or GED is required.

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster:


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For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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