The Sr. Active Directory Windows System Engineer serves as a technical consultant in the Technology Services group responsible for design, engineering, support, and development of Windows infrastructure solutions including but not limited to Active Directory, messaging (Office 365).
Work with outsourced service providers to escalate and resolve incidents as well as act as a liaison between the vendor and support IT teams and business users.
Serve as level 3 support for Active Directory and messaging environment including troubleshooting and resolving.
Additional responsibilities will include process development and documentation, risks assessments, annual planning of Microsoft subscriptions, budget forecasting and Microsoft license management.
? Direct team on configuration, security, performance analysis, and tuning as well as routine maintenance of multi-forest Active Directory (2008/2012 R2) multi-site environment.
? Design and develop processes and documented procedures to maintain and administer Active Directory and messaging environments.
? Provide knowledge transfer or training as required to other IT teams.
? Act as a consultant to other project teams as required.
? Work with the IT M&A team to design, plan, execute and support AD and messaging integration/migration projects as part of acquisition or divestiture activities.
? Participates in the analysis, specification gathering, and quoting of IT infrastructure solutions.
? Delivers accurate systems solutions in accordance with client specifications and architectural standards, and within the time frames established in the project.
? Completes assigned projects in a timely and accurate manner.
? Develop and maintain strong business partnerships.
? Participate in on-call escalation
? Perform in a fast-paced, high-energy environment; be able to work independently with all levels of employees within an organization, well organized and detail oriented, have good communication skills (written, verbal, presentation).
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