Service Agent
Location:
Orlando , Florida
Posted:
November 18, 2017
Reference:
226326

Equal Opportunity Employer/Disability/Veterans

Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 9,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $16 billion.

 

The Service Agent prepares and services vehicles prior to rental including; refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.  The Service Agent cleans vehicles inside and out (vehicles may be cleaned by hand or by operating washing equipment). The Service Agent also performs regular maintenance (non-mechanical services), moves vehicles, and performs other duties assigned by the manager, all completed in a safe and timely manner.  

This is a great opportunity for a dependable person with great customer service and the skills to be a great team player.

 

This position is a full-time postion (40hrs/week)

  • This position is located in LAKE BUENA VISTA/DISNEY
  • This position pays $9.50/hour
  • Apart from religious observation, must be willing and able to work the following schedule: 
    • Sunday 7:30am - 5:30pm
    • Monday 7:30am - 5:30pm
    • Thursday 7:30am - 5:30pm
    • Friday 7:30am - 5:30pm 
    • Saturday 7:30am - 5:30pm

Responsibilities:

The Service Agent is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires.

  • Inspect vehicle for unidentified body damage.
  • Inspect vehicles to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable. Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
  • Refuel the vehicle and log identification number with fuel needed and mileage.
  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. Reasons for out-of-service may include the following: preventive maintenance, mechanical problems, expired date for safety check or registration, or body damage.
  • Identify and pull cars that are eligible for turnback.
  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Perform other duties as assigned.

Qualifications:

 

  • Must be at least 18 years old
  • Must have 6 months of prior work experience 
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be willing to accept a starting pay of $9.50/hour
  • Must be able to understand, read, write, and speak English
  • Must be willing to accept Full-Time work.
  • Must be willing to work at our LAKE BUENA VISTA/DISNEY location
  • Apart from religious observations, must be available to work the following Full-Time schedule: 
    • Sunday 7:30am - 5:30pm
    • Monday 7:30am - 5:30pm
    • Thursday 7:30am - 5:30pm
    • Friday 7:30am - 5:30pm 
    • Saturday 7:30am - 5:30pm

 


A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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