Service Desk Analyst
Chicago , Illinois
November 15, 2016
Location: Hyde park

Helpdesk Support Position

Job Competencies:
* Familiarity with network connectivity and ability to troubleshoot connectivity problems.
* Understanding of PC/Mac software, operating systems and applications, networks, and hardware.
* Understanding of Microsoft Office Suite, email clients, and browsers.
* Excellent decision making and problem solving skills.
* Effective time management skills.
* Excellent organizational skills with emphasis on detail and follow-through.
* Excellent listening skills with the ability to empathize and focus on client service.
* Ability to communicate technical information to a non-technical audience in a clear and coherent manner.
* Ability to maintain strictest confidentiality when working with sensitive information.
* Ability to demonstrate initiative in the resolution of problems.
* Fundamental understanding of hardware and software installation and troubleshooting in a desktop computing environment.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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