Service Parts Research Assistant
Location:
Smyrna , Tennessee
Posted:
October 17, 2017
Reference:
1811083701
Job Description Branch ID:5405

Pay Rate/Salary: $16-17 / Hour


  • Responsible for research and procurement of MA and CE service repair parts.



  • Day time hours - Mon-Friday - 8am-5pm



  • 3 years minimum experience in service parts or automotive parts industry .



  • Minimize part delays and back orders through constant process improvement


  • Provide assistance in resolving part related incident and consumer service issues within region.

  • Negotiate part procurement thru OEM's, Part Distributors, and Tier 2 accounts.



  • Exhibit drive and initiative to learn whatever is necessary to explore new solutions.



  • Organizes workload to meet deadlines as assigned by the leadership team.



  • Report any deviations to agreed processes that meet client's Service Level Agreements to the Sr. Parts Analyst.



  • Seek out areas of opportunity for improvement in customer service & cost containment.



  • Develop and maintain strong internal/external customer/client relationships by identifying their needs and excelling at creating value in meeting those needs.



  • Conduct audits for parts usage, damages and losses and other daily operational tasks.



  • All other duties as assigned.



  • Job Requirements �3 years minimum experience in service parts or automotive parts industry.
    �Self-motivated, self-managed, & driven; ability to work effectively when unsupervised.
    �Ability to research, quickly understand and develop a clear understanding of all processes and procedures related to Parts and Procurement Operations
    �Demonstrate sense of ownership; accepts responsibility for performance outcomes and results.
    �Strong in organizational and time management skills.
    �Microsoft Office skills including Word and Excel software.
    �Strong oral and written communication skills.

    To apply, please send your resume to rosemary.peterson@staffmark.com

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