Fire Alarm Service Technician (Union)

What you will do

Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems

How you will do it

Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications

Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations

Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems

Provide specific solutions and recommendations to customers on the most efficient and cost effective method in restoring a specific system back to normal condition

Manage assigned Electronic Systems service calls in regards to field labor hours estimated

Customer satisfaction through coordination, response to customer requests and problems and clear communication skills

Prepare reports on daily activities

May be required to work overtime

Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals

Required to lift and or carry equipment and tools, which may be over forty (40) pounds Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.

Must adhere to all OSHA and JCI safety policies and procedures

Complete mileage and monthly vehicle reports in a timely manner


What we look for
  • 1-3 years' experience with installation and service of fire alarm, access control, CCTV, intrusion and intercom systems
  • Demonstrate working knowledge of electricity and electronics In addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
  • Ability to effectively work independently
  • Demonstrate a high level of customer service
  • Be able to carry and move equipment/tools weighing up to 40 pounds
  • Minimum high school/trade school graduate, military, or two year Associate degree in a technical field involving electronics or computers
  • Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
  • Working knowledge of IT network systems
  • Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
  • Excellent verbal and written communication skills
  • Ability to read and understand complex building architectural, mechanical and electrical documents, as well as project plans, specifications, schedules and equipment installation/operation/troubleshooting manual.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit .

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