Service Writer - Boat Repair Shop - Bullfrog
Location:
Posted:
November 16, 2016
Reference:
95397
Overview: Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter .

Aramark's leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation's leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.

Description: Position Summary: Boat Repair Service Writer duties and responsibilities. This employee is responsible for parts room inventory and for all the ordering and receiving of parts, as well as work order management at the direction of the Shop Supervisor. This person has great computer skills, is willing to help out wherever needed and committed to delivering outstanding customer service.

Essential Functions:
  • Ensure cleanliness and pleasant atmosphere of work area of all times
  • Order parts from vendors
  • Control parts room inventory
  • Assist technicians and pull parts
  • Post parts to work orders
  • Effectively communicate with customers, technicians and vendors
  • Exceptional customer service skills are needed when encountering guests to ensure a good positive representation of Lake Powell Resorts and Marinas is demonstrated at all times
  • Manage repair workorders orders
  • Must be able to work with diverse populations in a supportive and positive manner
  • Develop a strong knowledge of Dockmaster system, Activate Warehouse system and Retail Pro
  • Identify safety issues and take the correct steps to correct them
  • Must be honest, dependable and forthright, with the ability to confidently work without direct supervision
  • Maintain a positive attitude - always be willing to lend a helping hand wherever needed
  • Maintain positive attitude in high stress situations
  • Must be flexible - willing to work a varied schedule
  • Report to work in proper uniform
  • Other duties as assigned
Status and Scope:
  • Service Writer reports to the Boat Repair Shop Supervisor
  • Service Writer must have strong organization and communication skills and be able to interact with a diverse workforce and customer base
  • Service Writer should have an attention to detail focus and have the ability to work in a fast paced environment


Qualifications: Qualifications:
  • Strong English communication skills are required - must have the ability to read, speak, write and understand English
  • Must be over 18 years of age
  • Background in Repair Field and Dockmaster service program preferred
  • Basic Mathematical knowledge and Computer skills are required
Equipment Used:
Fax Machine, Calculator, Computer, Printer, Telephone, Office Equipment,Other
Requirements: Little or No Travel (>10%)

Lifting Requirements:
MEDIUM- Lifting objects in excess of 50 pounds with frequent lifting and/or carrying objects weighing 20 pounds or more.

Physical Requirements: BENDING FREQUENT
KEYING/FINGERING CONSTANT
HEARING CONSTANT
REACHING FREQUENT
SEEING CONSTANT
SPEAKING CONSTANT
STANDING FREQUENT
WALKING FREQUENT
LIFTING FREQUENT
A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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