ServiceNow Administrator
Atlanta , Georgia
October 16, 2017

What you’ll be doing...

Verizon Telematics is looking for a well-rounded individual who is capable of leading an implementation of ServiceNow and supporting it long term. This individual will be responsible for internal ServiceNow requests across multiple departments. They need to have the ability to understand the IT systems landscape, and implement solutions that fit in to that landscape. This person will be interacting with all levels of the organization and must have good written and interpersonal communication skills. They will have a strong working relationship with both business owners and the ServiceNow team. They need to be able to document end user requirements, communicate those requirements, develop and execute them.


  • Lead implementation of ServiceNow for Verizon Telematics.
  • General support, daily administration and maintenance of ServiceNow platform and associated applications.
  • Work directly with end users to resolve support issues within ServiceNow.
  • Monitor health, usage, and overall compliance of ServiceNow.
  • Develop systems integrations and process automation within ServiceNow.
  • Load, manipulate and maintain data between ServiceNow and other systems.
  • Perform installation and testing of ServiceNow updates and new releases.
  • Create ServiceNow reports and dashboards.

What we’re looking for...

Must have:

  • Bachelor’s Degree, or equivalent (Preferred: Bachelor’s Degree in Computer Information Systems or MIS).
  • 1-2 Years experience in Systems Administration (Preferred: 1-2 Years experience as a ServiceNow Administrator).
  • Excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features.
  • Involvement in at least 1 ServiceNow version upgrade.
  • Strong writing, presentation, communication and organization skills.
  • Develop clear and concise technical and process documentation.
  • Strong ability to analyze and problem solve.
  • Ability to work well with team members, customers, and contractors is essential.
  • Flexible schedule availability to work evenings and weekends.
  • Ability to Travel up to 25%.

Better yet, you’ll also have:

  • ServiceNow Certification, or committed intention to get certified within first 12 months of job.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

A little about us:
Verizon is one of the largest communication technology companies in the world.

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