The Services License Specialist is responsible for ensuring Home Depot s Services compliance with state and local regulatory license requirements. This role is also responsible for building and maintaining relationships with state and local officials overseeing Field compliance activities (e.g. permitting, inspections, etc.).
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
65% - Ensure Service Providers are complying with all state and local regulatory contractor requirements (licensure, permitting, and inspection) and trade standards; Oversee Field compliance activities, such as jobsite Quality Audits and jobsite inspections.
25% - Meet with local officials and/or trade groups to discuss and/or resolve compliance issues, propose solutions and suggested process improvements to Service Compliance.
10% - Perform all duties necessary to attain and/or maintain specific trade licenses on behalf of HD USA, such as take state regulated exams and complete continuing education requirements.
NATURE AND SCOPE
This position reports to the Senior Manager of Service License Management.
This position has no direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 6 years
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
-Must hold required State/Local licenses
-Strong relationships with state and local regulatory agencies and/or trade organizations
-Bachelor s Degree
-Intermediate skill in Microsoft Office Suite
Knowledge, Skills, Abilities and Competencies:
-Ability to pass any state/county/city regulated trade exams within a specified region
-Ability to effectively manage Service Provider performance to ensure full compliance
-Strong interpersonal skills as evidenced by the ability to develop relationships and persuade others
-Strong customer services skills
We recognize that military members are adept, motivated and hardworking. That’s why we made a commitment in 2012 to hire 55,000 veterans in 5 years!