Servicing QA Principal Coordinator

  • Company: Capital One
  • Posted: January 14, 2017
  • Reference ID: R17410
Plano 2 (31062), United States of America, Plano, Texas

Servicing QA Principal Coordinator

  • Gather data by reviewing an established baseline to ensure compliance with regulatory and investor requirements
  • Provide feedback on quality adherence and risk
  • Develop and maintain procedural and policy expertise within supported areas of business
  • Calibrate with peers, managers or supported areas, Monitoring & Testing, and Compliance as needed
  • Identify possible suspicious activity or fraud while performing Quality Assurance activities and make appropriate referrals for further investigation
  • Collaboration of projects which may occur based on situation, need, and associate availability

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