Small Business KYC Risk Specialist

  • Company: Capital One
  • Location: Richmond, Virginia
  • Posted: January 08, 2017
  • Reference ID: R16969
West Creek 8 (12080), United States of America, Richmond, Virginia

Small Business KYC Risk Specialist

This position is for a KYC Risk Specialist I. It is focused on preventing chargeback and fraud losses through diligent CIP/KYC review, risk underwriting, monitoring, investigation and risk mitigation.


-  Prevent avoidable chargeback and fraud losses through diligent underwriting and/or risk monitoring, investigation and risk mitigation.

-  Reviews and makes decisions on underwriting and risk management exceptions to determine their acceptability considering all applicable risk factors

-  Reviews incomingaccounts/applicationsand clears for CIP/KYC

-  Identity management and preventing fraud losses through diligent CIP/KYC

-  Maintain and apply up-to-date knowledge of credit risk and fraud risk indicators associated with various business types.

-  Maintain and apply knowledge of applicable Federal Regulatory and Card Brand rules and regulations, including but not limited to CIP/KYC, merchant settlement, dispute resolution,  chargeback management and compliance.

-  Coordinate with various departments, bank divisions, customers and customer service teams to ensure timely and effective resolution of various underwriting, r risk management cases, and/or CIP/KYC requirements.

-  Educate customers on fraud prevention tips and best practices as well as CIP/KYC requirements.

-  Exhibit strong leadership skills, excellent work ethic, teamwork and initiative.

-  Support additional duties as assigned.

Basic Qualifications:

-  Bachelors degree or military experience

-  At least 3 years experience in Financial Services

-  At least 1 year of merchant acquiring or card issuing risk management or at least 1 year of underwriting experience

-  At least 1 year of identify management and fraud prevention


-  1 year of Card Brand, PCI DSS, CIP/KYC, CPP certification and AML compliance experience.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

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