Software Asset Management Analyst

  • Company: Kronos
  • Location: Lowell, Massachusetts
  • Posted: November 10, 2017
  • Reference ID: 201701288

Job Summary: Under general supervision of the Director of Software Asset Management (SAM), the SAM Technical Analyst shall assist in the life-cycle management of all Kronos information technology (IT) assets including, inventory tracking, and database entry of relevant IT contract information.
Job Description

As a Software Asset Management Technical Analyst, reporting to the Director of Software Asset Management (SAM), you will be responsible for daily and strategic management and control of the software portfolio in order to optimize the value, cost and risk of software. You will track, maintain, and coordinate license and maintenance agreement renewals and procurements in the SAM Tool. You will develop reports that pull data from various sources showing license entitlements, installations, usage, renewal, procurement status, and data gaps and research and develop standardized SAM processes. You will work closely with subject matter experts, including system architects, system administrators, project and program managers, financial managers, and engineers to obtain critical information required for the management of software. You will drive decisions regarding software licensing models and terms that have a direct impact on the Client IT Infrastructure.

Specifically you will:
  • Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, and cost.
  • Support SAM tools, processes and procedures to automate the collection, storage and reporting of key software data so that the products can be managed across the enterprise in an effective manner. Continuously assesses tool capabilities for software Client, inventory, and meter software use for key vendor products. Provide analysis of the software data that can be used to drive key business decisions.
  • Work with the Procurement Team and Legal department to interpret software agreements, determine use rights and provide key terms and conditions summaries. Ensure compliance by comparing current and future usage plans with those rights. Assist in resolving non-compliance issues. Ensure existing and planned future usage complies with the use rights.
  • Provide support during software publisher audits. Assist with dispute resolution. Recommend audit defense initiatives.
  • Provide impact assessments on all pending or potential architectural changes, outlining incremental license or maintenance costs due to change and pinpointing any potential cost mitigation opportunities based on license use metrics or product use changes
  • Track and ensure notice periods are met for changes and cancellations. Identify savings opportunities through software re-harvesting and license optimization
  • Respond to requests from Software Owners, end users, managers, developers, and team members for specific IT Software Asset Management information.
  • Stays informed of new and updated software license models and options for key vendor products
  • Actively assesses risk and cost reduction opportunities and makes recommendations to Software Owners and Software Asset Management leadership to optimize the software asset portfolio.

  • Bachelors in Computer Science, Information Systems/Technology, Engineering, or equivalent work experience
  • Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.
  • Knowledge of Software Asset Management principals / practices
  • Knowledge of product use rights for publishers such as Oracle, Microsoft, Adobe, Symantec, IBM, VmWare etc.
  • Understanding of Asset Management tools and technologies. Experience with Flexera FlexNet Manager Suite would be a plus.
  • Familiarity with hardware technology and configurations including virtualization
  • Basic System Administration experience with Windows and Linux/UNIX
  • Knowledge of SQL queries and Python/Pearl/Shell or other scripting languages to collect and manipulate data
  • Strong written & verbal communication skills
  • Strong cross-functional team leadership skills
  • Ability to multitask
  • IAITAM or CSAM certification a plus
  • 8+ years related experience in IT Procurement preferred


    Corporate overview

    You're empowered when you're a Kronite.

    Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance - to live inspired. In fact, it's expected! You'll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you're a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

    Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos' industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations - including half of the Fortune 1000 - and more than 40 million people in over 100 countries use Kronos every day.

    EEO Statement
    Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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