Software Developer
Location:
Charlotte , North Carolina
Posted:
December 18, 2017
Reference:
203051BR-1

Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

JOB SUMMARY
Develops, modifies, enhances and implements software systems designed to support new or existing business initiatives. Establishes monitoring to review status of hardware/software developed and supported by team. Projects are usually of considerable complexity and require a strong knowledge of development/monitoring tools. Works in most phases of a project and may review work of less experienced staff members. Performs maintenance and provides technical assistance and advice on existing software solutions.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience

Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements

Codes, tests, and debugs new software or makes enhancements to existing software

Writes programs according to specifications

Participates in code review sessions to validate adherence with development standards

Develops and maintains technical documentation

Serves as secondary escalation point to resolve incidents and problems for production applications and web services supported by the team in accordance with identified Service Level Agreements

Collaborates with customers, internal and cross-departmental technical teams to identify software problems and communicate remediation plans

Generates a variety of complex and periodic reports and/or data through database
management, data administration and data extraction techniques

Provides general system users and management with system analysis and feedback

Influences system design by identifying and recommending design and requirements needs for software enhancements

Mentors and coaches less experienced staff

Maximizes the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs

Participates in continuous performance improvement sessions to discuss opportunities to improve processes or standards

Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions

Follows established configuration/change control processes

Performs data analytics, data integrity checks, and general comparison

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of Voice, Data, Video, Wireless technologies
Understanding of software design patterns and principles
Ability to identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
Ability to deal with ambiguity, uncertainty, and incomplete information when evaluating alternatives and making recommendations
Ability to work seamlessly within a team as well as manage individual tasks
Strong technical knowledge of Information Technology field and computer systems
Demonstrated communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders
Creative and abstract thinking skills to envision and design innovative solutions to business opportunities and challenges
Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time with minimal direction
Ability to listen and evaluate all opinions without bias, and contribute to a common culture of excellence

Education
BA/BS in Information Technology, Computer Science, related field or equivalent work experience

Related Work Experience
3 to 5 years’ experience with DBMS -- Oracle, MSSQL etc.
3 to 5 years’ experience with coding, testing and design (PERL, Visual Basic Scripting, Unix Shell, PowerShell, Jenkins, Maven, GIT, HTML, CGI, JavaScript/React, JQuery)
3 to 5 years’ experience with monitoring tools such as Solarwinds, BigBrother, AppDynamics, Splunk, Netcool, TripWire, HPE NA/SA/OO
3 to 5 years’ experience with software development methodologies
3-5 years providing technical support on software

WORKING CONDITIONS
Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.


A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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