RHT has partnered with a client in Holland, MI in search of a Software Engineer with solid database, WMS, C++, and C# programming experience to join their talented Host Software Group.
The chosen candidate will have two main points of focus in addition to support projects as part of the Host Software Group:
Act as the liaison between the Life Cycles Services Group (Customer Support) and Host Software Engineering
Provide 2nd tier support to the Life Cycle Services Group
Providing 2nd tier support involves assisting in support calls, providing initial engineering diagnostics, performing minor code corrections and providing documentation update support.
Acting as the liaison, then candidate will work with the Lead Host Engineer to engage the appropriate engineering resources when necessary for emergency support, manages tasking for corrective actions requiring engineering support.
This position requires good time management and task management skills. An ability to communicate well with LCS Engineers as well as customers. An ability to translate between technical and non-technical concepts.
Assist in maintaining systems by supporting Life Cycle Services (Customer Service) on customer questions or software defects
Analyzing Customer Requirements
Research, Design, Testing / Debugging, and implementation of a variety of host Software, including:
Graphical User Interface Screens
Storage / Retrieval Algorithms
Warehouse Control Logic
Further developing existing programs for fixes or improvements by analyzing and identifying the areas for modification
Creating Technical specifications and test plans
Server and PC setup, software installation, including Virtualized Servers.
Provide onsite support for customer installations and system start-ups.
Working closely with other Staff including:
Sales and Marketing
Continually updating technical knowledge and skills by attending in-house and/or external courses, reading manuals, researching new technologies / methodologies, and accessing new applications
For immediate consideration, please call Kristen Myers-Chatman at 616-451-7000 or email current resumes to Kristen.firstname.lastname@example.org
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