Software Engineer II

Do you want the opportunity to impact billions of customers? Do you believe that creating a deeper relationship with those customers is paramount to Microsoft’s success? Do you love delivering experiences and having customer-focus at the core of everything you do?

Our team within the Microsoft Support Engineering Group (Universal Store) is looking for a software engineer with a passion for our customers and full stack development. You'll be leading the effort to build best-in-industry support experiences. You’ll partner broadly across the company and bring these experiences as close as possible to customers. You’ll be joining a team with a people-focused culture that embraces growth, and drives improvement through data and experimentation for both our products and our people.

If you thrive on customer-focus, innovation, and big challenges we would love to talk with you about joining our team! This is a great opportunity to leverage your skills and experience to have a real impact on the future of our business in a fast-paced and very competitive market. We look forward to hearing from you so we can share more about what makes this a great place to work.

Ideal candidates will have:

•A passion for owning great experiences end-to-end

•At least 2 years software development experience

•Proven track record of successful collaboration and teamwork

•A knack for identifying what can be improved and having the drive to make it happen

•An unwavering commitment to great design, sound engineering practices, and customer focus

•An insatiable desire to get things done on time, with high quality

Preferred experience includes:



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to