Solution Manager – Windchill PLM

  • Company: Johnson & Johnson
  • Location: West Chester, Pennsylvania
  • Posted: March 23, 2017
  • Reference ID: 6099160916-en-us

Johnson & Johnson is currently recruiting for Solution Manager – Windchill PLM to be located in West Chester, PA.


Johnson & Johnson Family of Companies, caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.


With $70.1 billion in 2015 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 127,000 people in 60 countries throughout the world.


We are thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion.  We are proud to be an equal opportunity employer.


This position will have management accountability for the Solution strategy and integration across the Windchill PLM platform.   Serves as global visionary and strategist for the PLM solution within Windchill.  Understands industry trends and strategies to ensure solution insights, direction, vendors, and methods implemented are class leading and innovative. Provides expertise to identify and translate system requirements into software designs.  Solves complex or unusual problems in consideration of the potential impacts and presents recommendations to business and IT leaders.  Accountable for solution strategy communication artifacts which aid communication of solutions and principles.  Drives solutions towards standard functionality in order to reduce total cost of ownership.  Manages and directs other solution architecture and configuration resources. 


Utilizes knowledge of business process, project management, computer software and hardware to analyze, design, implement and test information technology in the PLM, PDM, CAD, CAM, CAE (PLM/CAx) domain.  Identifies technology enablers that support continuous improvement within PLM/CAx enabled business processes.  Researches, identifies and promotes technology solutions that enable business objectives.  Develops task estimates, activity plans, forecasts, and project estimates associated with assigned functional area(s).  Recommends cost saving solutions and implementation plans.  Leads development team members which meet quality standards and business requirements within time constraints and budget.  Provides status reports and documentation to information technology and business partners.  Supports the department by ensuring project orders are placed, including vendor contracts as required.  Solves day-to-day project based business issues.  Collaborates with the product owner, scrum master, business users, project managers and vendor resources to define technical requirements and specifications.  Processes suggestions and ideas for process improvement.  Leads system development projects and improvements using leading practices such as the Agile software development methodology.


Approximate Percentage of Time – Tasks/Duties/Responsibilities

  • 50% -
    • Lead software development using the Agile methodology (new projects & sustaining)
    • Develop key functional areas and critical modules
    • Lead and Mentors other development team members
  • 20% - Backlog Grooming, Solution planning and design including functional requirements, user stories, functional design and architecture
  • 20% - Manage Quality & Compliance documentation for PLM/CAx systems software as assigned
  • 10% - Complete Training assignments & Personal Development Plan as agreed

  • Bachelor of Science in Engineering or Computer Science or equivalent
  • Domain expertise in PLM, CAD, CAM, CAE in R&D and/or Supply Chain environments
  • 10+ years’ experience supporting R&D, Supply Chain and Quality organizations
  • 10+ years’ experience as a technical lead for projects is required
  • 5+ years’ experience with development and configuration of Windchill PLM
  • Expert knowledge of Windchill PLM
    • Core Modules & Advanced modules such as; Product Configuration, Doc Management, Requirements Management, CAD Data Management, Change Management, etc.
    • Interfaces:  CAD, MS Office, Active Directory, ERP and other systems
  • Experience in GxP systems and Computer System Validation in a regulated environment
  • Experience working with PLM or PDM systems and understanding the business uses
  • Experience working with Computer Aided Engineering & Manufacturing applications.
  • Experience mapping business processes and associated requirements
  • Experience with Software Development Life Cycle (SDLC) practices; waterfall and Agile
  • Experience with software configuration managements tools
  • Experience with Project Planning Practices
  • Experience leading teams of colleagues, vendor resources and/or external consulting resources
  • Experience presenting Solutions resulting from Sprints as part of the Agile methodology
  • Experience with incorporating user feedback into solutions and backlogs
  • Expert communication skills required including at the executive level
  • Works independently without daily supervision. Relies on experience & judgment to plan & accomplish goals.
  • Training & Certification in PLM/CAx applications such as:
    • PTC:  Windchill
    • ThingWorx
  • Software Development and Management processes and tools such as:
    • JIRA / Fisheye / Eclipse
    • Subversion
  • Project Management skills including:
    • Project planning
    • Work estimating techniques
    • Status reporting

Primary Location
United States-Pennsylvania-West Chester
Johnson & Johnson Services Inc. (6090)
Job Function
Requisition ID

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