Bristol-Myers Squibb is a diversified specialty biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.
The Bristol-Myers Squibb North America Capability Center is a state-of-the-art facility in Tampa, Florida, providing strategic capabilities for delivering end-to-end process excellence and innovation. The center provides high knowledge-based capabilities and services across multiple disciplines and is part of our ongoing efforts in continuous process improvement. At the North America Capability Center we continue to explore ways to simplify processes and increase the efficiency and effectiveness of our operations.
Partner with the BMS U.S. Employee Relations Team to build strong relationships between People Leaders, Employees, HR Business Partners at all levels, HR Law and Office of Compliance and Ethics employees. Identify employee relations trends, recommend solutions and partner with all levels of HR management on execution. Partner with HR leaders to drive employee relations while maintaining a neutral position and consistent approach to BMS’s policies and procedures. Minimize risk, align work to meet business needs and improve employee morale and culture. Build manager skill sets, provide advice, coach HR Business Partners, employees and managers. Investigate and manage complex ER cases. Detailed Position Responsibilities
Conduct investigations and cases of people-related issues such as: performance management, disciplinary issues, performance management, and other investigations as assigned. Provide counsel and facilitate prompt and effective resolution of workplace conflict to address issues for employees, managers, and leaders in a manner consistent with BMS policies, practices and legal considerations. Consult and coach managers and people leaders on employee relations issues spanning all levels within the organization. Provide advice and counsel on HR practices and policy. Partner with ER Managers in conducting investigations, research policies/practices, create and gather documentation, make recommendations and implement resolutions when applicable. Ensure compliance and consistency in the execution of Employee Relations cases. Participate in the identification of employee relations trends and partner with ER Manager on identifying solutions. Develop effective relationships with the business to promote good employee relations across the organization. Interact with HR Business Partners, and other HR functions, to ensure a high level of employee satisfaction & engagement. Maintain strict confidentiality throughout conversations and investigations. Manage highly confidential human resources information and exercise sound judgment in handling or working with confidential data and situations. Ensure that the Company operates within current and local employment law to maintain reputation as a good employer. Maintain strong business acumen while maintaining objectivity in work. Required to work with several different HR Business Partners and several different parts of BMS business units. Must be able to manage multiple projects and cases at any given time. May be required to work some off shift hours to support investigations at operations with multi-shift environments. Some travel (approximately 10-15%) may be required. Will work with remote locations frequently via phone. Must be able to work with all levels of the organization including hourly and salaried workforce Qualifications:
Bachelor's Degree or equivalent experience 5 years of HR or Employee Relations experience with Bachelor's or equivalent experience 3 years of HR or Employee Relations experience with advanced degree in law, human resources or employee/labor relations Ideal Candidates Would Also Have:
Experience in employee relations
• Experience with employment law
• Experience in ER procedures and processes
• Experience in project management
• Experience in program/process design
• Advanced working knowledge of Microsoft Office (MS Word, PowerPoint, Excel, Outlook, etc. Other qualifications:
May be required to work some off shift hours to support investigations at operations with multi-shift environments. Some travel may be required. Will work with remote locations frequently via phone.