Production Support Delivery Manager - Specialty
Monroeville , Pennsylvania
October 20, 2017
Position Summary:
The Programmer Service Delivery Advisor supports enterprise level and mission critical services within the
Specialty group at CVS Health. The Advisor leverages skills with industry standard technologies to maintain applications central to the operations of CVS Health.

In this role, it is important that you understand the business purpose for the supported services and you would be expected to champion SDLC methods and best practices for the team to ensure that quality standards are met. You will be be responsible for maintaining the application ecosystem, partnering with core infrastructure & application development teams to resolve defects, execute defect elimination plans and identify actions to improve overall service stability.
In this role, you will contribute to the development of technical solutions as assigned, adhering to all established methodologies, standards and guidelines. A successful candidate will have a sharp focus on platform stability, quality of service, continuous improvement and risk mitigation and have the ability to influence behavior to achieve the right outcomes to support the business.

Required Qualifications:
-Minimum of 5 of Service Delivery support or programming experience using one or more of the following languages: Java, Angular JS, SQL, PL/SQL, .NET, or another language used by CVS Health.
-Exposure to at least one of the major database management systems, e.g. DB2, Oracle, SQL Server.
-Project Management experience.

Preferred Qualifications:
Production Support Experience with
high-volume scalable environments.
Project Management Experience –
PMI-PMP certification is preferred.
Prior Healthcare or PBM background.

Bachelor's Degree in Computer Science or a related field or High School Diploma/GED accompanied by equivalent required work experience.

Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

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