Sr. Account Executive, NA FI Signature Accounts Job
Wilmington , Delaware
November 19, 2016
Job: Sales/Business Development
Job Number: 164407


��?Visa is seeking an experienced payments professional to join the account team. This Senior Account Executive position is responsible for developing, maintaining, and expanding the relationship between Visa and our complex US Financial Institution client, with respect to all aspects of Risk Management, Customer Experience, and Rules / Audit compliance. The individual filling this role will be expected to develop a deep understanding of the organization, their business goals, and the array of opportunities for which Visa can participate in delivering or developing solutions.

Activities include direct sales of Visa's suite of fraud-risk and credit-risk solutions with a focus on identifying new opportunities and creative solutions that align with the business objectives, strategies and issues particular to this key client.� In addition, this role manages the communication and compliance for all client and customer impacting initiatives including new marketing programs, MCC integrity, Visa Rule changes and Audits.

The position will work closely with other members of the Account Team along with various internal departments and external partners to ensure appropriate communication flows and sustained business relationships. A substantial amount of interaction will be expected of this role across the Visa organization including Risk Sales Specialists, Payment Systems Risk, Global Risk Product organizations, Audit, Compliance, Visa Rules, Analytics and Data Products, and Client Support Services.


  • Sales and relationship management responsibility between Visa and various Risk, Customer Experience and Audit areas within this Financial Institution.
  • Develop and execute sales strategies/account plans to increase sales volume, market share, expand risk product category visibility and achieve/exceed defined product and corporate objectives.
  • Proactively identify and solve complex issues that impact the sales management, direction of the business and client customer experience.
  • Identify and develop new sales and revenue generating opportunities to deliver exceptional value to the client, while generating incremental revenue to Visa.
  • Manage communication of Visa Rule updates, changes and waivers � soliciting client feedback when appropriate.
  • Coordinate the Model Governance and Audit processes between Visa and the client.
  • Ensure reporting and communication of industry EMV progress and Visa projects, such as MCC integrity, to support client regulatory requirements.
  • Provide operational or technical leadership across multiple responsibilities within sales.
  • Prepare proposals and negotiate contractual relationships with the client for deploying Visa products and services.
  • Extensive collaboration and teamwork with key internal Visa partners - particularly Global Risk Products, Payment System Risk, Risk Sales Specialists, VisaNet Account Management, Audit, Compliance, Analytics and Data Products and Client Support Service teams to execute sales plans and strategies.
  • Provide market / sales updates as requested to their Account Team Lead and the Head of Risk
  • Ensure responsive resolution of day to day Risk enquiries and facilitate Cyber Intelligence collaboration
  • Actively participate and lead various ad-hoc internal projects as assigned

  • Qualifications

  • Solid payments experience with emphasis/focus on card payments.
  • Position requires a minimum of 15 years business experience with related sales and management experience in the payments industry.
  • Proven track record of successful sales and/or relationship management.
  • Experience with risk management tools and services including fraud risk scoring and scoring models, fraud workstations, fraud mitigation strategies and rules-writing, and credit risk management throughout the account lifecycle.
  • Ability to manage & grow internal and external resources and cross functional relationships.
  • Ability to manage relationships with all levels of the client's organization, particularly with the senior management team and buyers/decision-makers.
  • Proven ability negotiating business agreements and ability to enhance existing and develop new business partnerships.
  • Proven risk management, fraud operations, and credit risk experience - demonstrated ability to develop strategies and execute in the risk-management space.
  • Ability to work independently and in collaboration with high level of success/achievement.
  • Ability to travel extensively as needed to ensure adequate on-site interaction with the client.
  • Exceptional customer service and advocacy experience and mindset.
  • Excellent written and oral communication skills.
  • Consulting experience a plus.
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Bachelor�s degree required; MBA preferred

    About Visa:
    Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind � making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

    We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa�s sponsorships, including the Olympics and FIFA� World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

    �Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.�

  • A little about us:
    As a global company at the forefront of the electronic payments industry, Visa is a dynamic organization.

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