Sr Application Support Engineer
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We are seeking experienced Software Support professionals to provide Technical Support for the Cloud and non-cloud environments: The Support Engineer needs to have experience with supporting applications on premise and on cloud that have services-based architectures; strong communication skills, and a motivation to achieve results in a fast-paced environment.
+ Deploy container images (micro services) - Installing andconfiguring to work in the target environment.
+ Apply advanced troubleshooting techniques to provide uniquesolutions to our customer's need.
+ Work directly with GE Predix and GE Transportation team tohelp reproduce and resolve customer issues.
+ Implement CI/CD pipelines.
+ Be responsible for providing technical leadership anddefining, developing, and evolving software in a fast paced and agiledevelopment environment using the latest software development technologies andinfrastructure.
+ Apply principles of SDLC and methodologies likeLean/Agile/Scrum, CI, Software and Product Security, Scalability, DocumentationPractices, refactoring and Testing Techniques.
+ Work on critical, highly complex customer problems that mayspan Virtual Machines, Cloud, and On-perm services.
+ Write code that meets standards and delivers desired functionalityusing the technology selected for the project.
+ Understand performance parameters and assess applicationperformance.
+ Proactively share information across the team, to the rightaudience with the appropriate level of detail and timeliness.
+ Train onshore and offshore team on operational supportprocedures. Troubleshoot problems, participate in a 24x7 on-call rotation.
+ 10% travel to client sites (Montreal (Canada) and Chicago.
+ Minimum 5 Years of Unix administration experience.
+ Minimum 3 years of networking systems experience.
+ Minimum 2 years of development experience in Java.
+ Experience in ConfigurationManagement Tools: Chef, Puppet, Jenkins, Maven or similar.
+ Legal authorization to work in theU.S. is required. We will not sponsor individuals for employment visas, now orin the future, for this job opening.
+ Expert in pivotal CLI interface,creating or modifying manifest files, bootstrap files.
+ 2+ years of experience withContainers (Docker).
+ Experience with modern tooling(Eclipse / IntelliJ, Maven, NPM, Grunt, Git, Chef, Cloud Foundry, etc.).
+ 3+ years of experience developingand deploying micro services on both cloud and on-premises environments.
+ Shell Scripting is a plus.
+ Have expert knowledge oninfrastructure operating standards.
+ Support and consult withdevelopment teams using Cloud platforms; manage the integration of servicesinto VM, Cloud or similar PaaS.
+ A passion for DevOps and anappreciation for Continuous Integration/Deployment.
+ Experience developing backendapplications (Java, RESTful Web services).
+ Excitement about open sourcesoftware.
+ Experience with micro service andevent-driven architectures (RabbitMQ, Kafka etc..).
+ Demonstrates the initiative toexplore alternate technology and approaches to solving problems.
+ Skilled in breaking down problems,documenting problem statements and estimating efforts.
+ Has the ability to analyze impactof technology choices.
+ Ability to takes ownership ofsmall and medium sized tasks and deliver while mentoring and helping teammembers.
+ Makes suggestions to coursecorrect.
+ Effectively balances different,competing objectives.
Locations: United States; Illinois; Chicago
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.