Sr. Bus. Procedures Consultant

  • Company: MetLife
  • Location: Cary, North Carolina
  • Posted: May 11, 2017
  • Reference ID: 58041-en_US

Job Location: United States : North Carolina : Cary  


Candidate Identified



Lead the effort to develop and implement new or revised processes, procedures, initiatives. Takes projects from original concept through final implementation, provide a single point of contact for assigned projects. Define project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans and status reports.

  • Oversees large projects that span across multiple areas, functions, and/or lines of business to implement new and/or modified processes, procedures, and/or initiatives.
  • Conducts complex research and analysis to quantify business opportunities and issues and develops formal recommendations for presentation to management.
  • Oversees complex projects that include various phases and moderately sized project teams.
  • Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Runs project meetings and is responsible for project tracking and analysis.
  • Provides updates to business leadership regarding project status and the application and implementation of new or revised procedures, processes, and/or initiatives.
  • Designs, implements, and monitors the progress of initiatives, milestones, and budgets to ensure timeliness and deliverables are met. Manages critical relationships with consultants and vendors, internal end users, and business customers/leadership.
  • Provides information and/or training to end users to help resolve inquiries related to assigned processes, procedures, and/or initiatives.


  • Master’s degree is highly desired; Bachelor’s degree is preferred
  • 8-10+ years of related work experience is preferred




CFO GTO – Metrics & Reporting





At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

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