Sr Business Analyst IT
Location:
Maryland Heights , Missouri
Posted:
October 17, 2017
Reference:
203017BR

JOB SUMMARY
Serves as a liaison to the business community in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) (s) he supports, as well as an understanding of the organization's systems and capabilities. Educates on the direction of the business. Utilizes understanding of both business process and technical capabilities to implement solutions to the more complex business needs/problems.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience

Gathers, refines and validates complex business requirements, interdependencies, potential risks and issues

Analyzes business partners’ operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions

Assists in the business process design or redesign and documentation as needed

Translates high level business requirements into functional specifications and manages changes to such specifications

Facilitates communication and gains commitment between business units to align solutions with business strategies

Develops complex business cases

Works on multiple projects as a project team member, at times as a project leader

May coach and mentor less experienced staff

Assists with facilitating project governance and corporate priorities


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of software development lifecycle (SDLC)
Must have experience with clarity
Knowledge of technology system interfaces and data integration, networks, operating systems
Good communication skills (oral and written)
Good interpersonal and consultative skills
Analytical thinking and problem solving
Detail oriented and committed to a high level of accuracy
Knowledge of industry best practice for business analysis
Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows
Modeling notation (UML, Structured, BPMN)
Writing unambiguous, verified requirements to a testable level (functional and non-functional requirements)
Advanced training on elicitation and elaboration of requirements from a verified source, and demonstration of using these skills to provide on elicitation and elaboration of requirements

Education
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience

Related Work Experience
1 to 3 years experience understanding SDLC processes.
1 to 3 years CA PPM Clarity 12/13/14 backend process experience.
1 to 3 years experience providing executive level reporting.
1 to 3 years experience using Service Now or Remedy ticketing system.
3 years experience working as a Sr. Business Analyst performing gap analysis, data review and data trending analysis.
1 to 3 years experience working with and understanding PMP methodologies.
5 years working with Microsoft Project 2010/2013.
1 to 3 years experience working with Microsoft Visio 2010/2013.
5 years customer experience relating to application integration support and customer process changes.


WORK LOCATION
Maryland Heights, Mo


WORKING CONDITIONS
Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.

A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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