Sr. Business Analyst Software Delivery
Greenwood Village , Colorado
October 17, 2017

Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

Responsible for executing cross-departmental and internal budget analysis, and supporting product development projects within the Software Engineering organization. Capacity to lead cross-functional meetings related to business process and financial forecasting. Possesses expertise in the product(s) they support, and works independently as the liaison between Software Engineering and other Charter organizations. Possesses ability to be thorough and meticulous, with an eye for detail, and must apply logic and knowledge of the business to all deliverables.

Serve as the single point-of-contact within Software Engineering for all inquiries and record-keeping related to contracts, budgets, and inventory tracking. Oversee the functions to gather, analyze, refine, validate, document, and maintain department Statements of Work and other financial records

Analyzes and understands interdependencies, business risks, and risk mitigators which could impact the delivery of new Charter products, services, and processes from a budget perspective

Generate documentation, with minimal direction, through facilitated work sessions or individual meetings with sponsors and stakeholders, and manage changes accordingly

Function as the liaison between the Software Engineering team and other functional organizations (Product, Business Planning, Billing, 3rd Party suppliers, etc.) to properly process and deliver appropriate financial information. Ensure alignment between the budget owner(s) and applicable delivery managers

Actively and consistently support all efforts to simplify and enhance financial reporting within the organization

Ensure all defined business rules/policies are documented and implemented as designed. Ensure process enablers are working as designed (automated as well as manual). Ensure available technology is leveraged to the fullest extent. Redesign business process where applicable to leverage available or new technologies

Facilitates discussions to obtain agreements and commitments between business units(s) and service delivery organizations from initial requirements to final implementation

May lead cross-functional projects related to process improvement and perform other duties as required

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to document, prepare and present data-driven presentations
Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects at one time
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to supervise and motivate others
Ability to use personal computer & software applications (i.e. Word, Excel, Visio, etc.)
Cross-functional management skills
Knowledge of process and project management
Knowledge of general accounting and billing procedures

Bachelor's Degree in Finance, or other related field or equivalent work experience

Related Work Experience Number of Years
Finance, SOWs, Contract Management, 5+

Experience with JIRA, General understanding of and experience with both Agile and traditional project management
Skills in MS Project and Visio
Technical knowledge of software development life cycle
CSM certification
Solution-oriented thinking
Client oriented

Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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