The Space Management Sr. Business Analyst is responsible for identifying and leading the efforts to drive adherence to departmental standards, business process improvements, tool development and system support utilized in the Space Management organization. This associate will drive innovation in business processes by identifying business needs, documenting requirements, participating in the design and testing of new solutions, and leading the change management effort for the end-user community. Additionally, this role is accountable for continually improving quality, governance, and the skillsets of the space management team by developing and delivering training programs for new and existing associates. A wide degree of subject matter expertise, creativity, and efficiency is expected.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
40%-Serves as SME on specified Space Management tools and processes. Effectively works with cross functional project teams to develop business process and technology improvements ensuring business requirements, solution design and implementation are accurately documented, developed and delivered to business team's specifications.
20%-Develops tools and automation using a wide variety of technology solutions. Ensures tools meet strict quality control and user acceptance criteria and delivers an exceptional end user experience.
20%-Establishes and delivers upon project milestones throughout design, construction and user acceptance testing ensuring quality control and testing standards are adhered to.
20%-Establishes and delivers upon project milestones throughout design, construction and user acceptance testing ensuring quality control and testing standards are adhered to
20%-Participates in associate change management, developing training for tools and processes that ensure quality work products and adherence to department standards. Develops / monitors a variety of exception reporting to ensure compliance in all aspects of process management and identifies any gaps in quality of execution.
NATURE AND SCOPE
This position reports to Manager, Space Management Group
This position has no direct reports
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: " />
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