Sr. Business Manager - Operations Analysis

  • Company: Capital One
  • Location: Glen Allen, Virginia
  • Posted: October 15, 2016
  • Reference ID: R12105
Knolls 4 (12021), United States of America, Glen Allen, Virginia

Sr. Business Manager - Operations Analysis

Senior Manager, Business Analysis

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Specific responsibilities include, but are not limited to:

-  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior 

-  Have an ownership mindset, and potentially P&L accountability for a business segment.  Strategic planning with a 1-6 month horizon.

- :  May manage and develop a team of analysts.  Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One

- :  Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics

- :  Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels.  Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

- :  Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

- :  Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

-  :  Work closely with colleagues across Capital One including:  IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

- A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

- He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

- Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

- Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

- display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

- Successful track record of Previous consulting experience is a plus

• Bachelor’s Degree

• At least 2 years of experience in quantitative analysis

• At least 2 years of experience in qualitative analysis
• At least 1 year of experience in people management
• At least 1 year of experience in project management

• Master’s Degree

• 5+ years of experience in quantitative analysis

• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling

• 2+ years of experience in economic forecasting
• 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


Share this Job