Sr Claim Adjuster - Field Catastrophe
Location:
Jackson , Mississippi
Posted:
April 12, 2017
Reference:
42382-en_US

 

Providing the exceptional customer service that our customers have grown to expect, while investigating and evaluating Homeowner claims for the Catastrophe Team. 

 

 

  • Interviews insureds, claimants and other parties to determine the facts of the claim.
  • Creates and documents claims file to comply with company guidelines and state regulations.
  • Reviews factual information to determine coverage and/or liability of all parties to the claim.
  • Determines value of the claim considering depreciation and actual cash value, negotiates and commits to the settlement, and moves claim to closure.
  • Resolves complaints, and participates in arbitration and/or grievance procedures.
  • Recommends subrogation and/or SIU referral.
  • Manages pending claims to meet company quality criteria.

 

  • Bachelor’s degree or equivalent business experience (5+ years of related business experience)
  • Ability to multi-task in a fast paced environment
  • Exceptional customer service skills to include both verbal and written communication
  • Up to 50% travel

 

Homeowners Operations – Catastrophe Team

 

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At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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