Sr Claim Adjuster Home - Homeowner Catastrophe

  • Company: MetLife
  • Posted: February 07, 2017
  • Reference ID: 41641-en_US

Job Location: 13045 Tesson Ferry Road, Saint Louis, MO 63128



Providing the exceptional customer service that our customers have grown to expect, while investigating and evaluating Homeowner claims for the inside Catastrophe Team. 



  • Making first contacts with our policy holders to include detailed investigations into the facts of a loss along with damages being claimed. 
  • Assigning vendors to complete mitigation and inspections
  • Interpreting policies for applicable coverage for the loss
  • Writing fast track estimates, reviewing claims for payment, and reviewing contractor supplements
  • Negotiating final settlements per the policy provisions.
  • Documenting claim files to comply with company guidelines as well as state regulation
  • Assessing subrogation potential as well as any potential SIU referral


  • Experience using Xactimate estimating platform
  • Understanding of Xact Analysis
  • Bachelor’s degree or equivalent business experience (5+ years of related business experience)
  • Ability to multi-task in a fast paced environment
  • Exceptional customer service skills to include both verbal and written communication


Homeowners Operations – Catastrophe Team




At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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