Altice USA is one of the largest broadband communications and video services providers in the United States. We are a subsidiary of Altice NV, a convergent global leader in telecom, content, media, entertainment and advertising founded in 2001 by entrepreneur Patrick Drahi. We are driven by a philosophy to always challenge ourselves. We question everything so that we can find the best way forward for our customers. And in a world where continuous innovation is the only way forward, we are redefining the vision we have for our customers, enterprises, advertisers - and our people.
The Company offers Optimum-branded digital cable television, high-speed Internet and voice services, as well as Optimum WiFi, the nation's most robust WiFi network, to residential and business customers across the New York Tri-State area. Responsibilities
Under minimal supervision, performs a variety of complex administrative duties. The position may support one or more individuals.
Investigates assigned problems using established company or departmental policies and practices to determine method of research, data and information requirements and analysis techniques. Compiles, analyzes and maintains data. Prepares reports and documents in a proficient manner while verifying accuracy of content and adherence to company policies and procedures. Reviews data to identify basic trends and analysis. Reports findings to supervisor for action.
Researches and obtains information for various reports and special assignments. Responsible for organizing and maintaining confidential files and completing project oriented tasks in a timely and efficient manner ensuring adherence to company guidelines. Creates and maintains logs, records and files.
May schedule meetings, answer incoming telephone calls, which may include customer calls, and routes calls to appropriate persons, departments, or takes messages. May solve customer problems.
May perform various administrative duties such as eTime/timekeeping, receiving and routing incoming mail, processing travel and expense statements, preparing correspondence, expense reporting, filing, and maintaining department office supplies. Utilizes Oracle to initiate purchase orders and/or payment forms. May perform other administrative tasks as needed.
Utilizes various PC software packages such as spreadsheets, word processing, and graphics to produce high quality reports, presentations, or other documents.
Participates in more complex projects and performs other duties as assigned by supervisor. Qualifications
- High school diploma.
- Ability to perform mathematical calculations.
- Three (3) or more years of clerical or administrative experience.
- Strong oral and written communication skills.
- Proficient knowledge, with proven experience, of Microsoft Office applications, Oracle, and other departmental applications such as Cabledata, Salesforce.com, Brass Ring, etc.
- Strong organizational skills.
- Ability to multi-task and work under pressure.
- Ability to maintain highest degree of confidentiality and diplomacy.
- Must be flexible to work overtime on short notice.
We are an Equal Opportunity Employer M/F/Disability/Vet and maintain a drug-free and smoke-free workplace.
Altice USA is one of the largest broadband communications and video services providers in the United States.