Sr. Coordinator, Payment Operations - Richmond, VA
Richmond , Virginia
January 26, 2017
West Creek 5 (12075), United States of America, Richmond, Virginia

Sr. Coordinator, Payment Operations - Richmond, VA

Senior Coordinator, Commercial Payment Operations

As a Senior Coordinator in Commercial Payment Operations you will execute activities in a multi-function, multi-team operation tasked by delivering an exceptional end-to-end payments experience for our customers.The ideal candidate is detail oriented and will have a passion for problem solving, while consulting with partners across the Commercial and Treasury Management footprints.

As a consultant on the Transaction Risk Management team, you will help drive SIMPLICITY while delivering on a Well-Managed agenda. The TRM Risk Coordinator is responsible for performing various duties to ensure delivery on stakeholder requirements to include ensuring compliance with departmental compliance and processes. The primary functions of a Risk Consultant include providing governance and review of documentation specific to Treasury Management products. In addition, the Risk Consultant will prepare documentation.

Summary of Responsibilities: 

  • Perform account monitoring for clients utilizing Treasury Management products
  • Review and manage Treasury Management Product Renewal Requests
  • Research and resolve a wide variety of issues and queries using independent judgment with limited oversight 
  • Evaluate and ensure accuracy for customer data 
  • Partner and consult with internal clients to deliver results ensuring compliance with appropriate regulations
  • Demonstrate strong communication skills written and verbal to optimize relationships
  • Perform independent, judgmental decisions, when necessary 
  • Work with management to identify process improvements 
  • Contribute in project settings in a limited capacity
  • Participate in Change Management activities

Basic Qualifications:
- At least a High School Diploma, GED, equivalent certification, or military experience

- At least one 1 year experience with Microsoft Office Products

Preferred Qualifications:
-At least 1 year banking experience
-At least 1 year customer service experience

-2 years experience with Microsoft Office Products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

A little about us:
Headquartered in McLean, Virginia, Capital One® offers a broad array of financial products and services to consumers.

Know someone who would be interested in this job? Share it with your network.