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Working as a Cyber Security Analyst in 24x7x365 operations center environment with other security and networking professionals, you will gain the skills necessary to identify client security breaches and act as a security advocate for a number of well-established global enterprise clients. You will aid in the management and monitoring of client IDS, IPS, firewall, DDoS mitigation, UTM, log management, and other devices, and leverage various internal platforms and your in-depth understanding of exploits and vulnerabilities in order to provide network and data security for our clients.
You will be responsible for performing highly detail-oriented work that involves performing security threat analysis of various malware and web attacks, scheduling IDS signature platform updates and working with clients to remediate security related issues based on operational needs.
-Perform accurate and precise real-time analysis and correlation of logs/alerts from a multitude of client devices with a focus on the determination of whether said events constitute security incidents
-Analyze and assess security incidents and escalate to client resources or appropriate internal teams for additional assistance
-Manage all customer situations in a professional manner with emphasis on customer satisfaction
-Handle clients' requests and questions received via phone, e-mail, or an internal ticketing system in a timely and detail-oriented fashion in order to resolve a multitude of information security related situations
-Interact with, configure, and troubleshoot network intrusion detection devices and other security systems via proprietary and commercial consoles, both local and remote
As a managed security provider, Secureworks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.
Knowledge, understanding, and practical experience in the following areas:
-1-3 years' experience as a network intrusion analyst or Bachelor's degree in Cyber Security/Information Security
-Linux/Unix and Windows operating system navigation and administration, working from the command line (vs using a GUI)
-Networking protocols and services (FTP, HTTP, SSH, SMB, LDAP, etc.)
-Identifying exploits, vulnerabilities, and network attacks
-Packet analysis, and related tools (tcpdump, Wireshark, ngrep, etc.)
-Using and recognizing regular expressions
-Database queries and structures
-Highly professional communication (written and verbal), teamwork and customer service skills --Attention to detail and great organizational skills
-Problem solving, and ability to diagnose and troubleshoot technical issues
-Ability to work both independently and collaboratively with peers, across teams, and with management
-Professional communication both written and verbal
-Desire for excellent customer service and client satisfaction
-Strong passion for learning new technology and concepts quickly
-Ability to understand and follow incident response procedures and take direction in a fast-paced environment.
-Completion of a Bachelor's degree or equivalent program in Computer Science, Computer Engineering, Electrical Engineering, Network Security, Information Security, Information Technology, or Mathematics (or equivalent work experience)
GCIA, GPEN, GWAPT, GCIH, GSEC, OSCP, OSCE, OSCP, or similar certifications
Locations and Hours
Opportunities are available in Lisle, IL, Providence, RI, and Atlanta, GA, across three shifts (Days, Evenings, and Midnights) and standard (not rotating) work schedules.
Secureworks (A Dell Technologies Company) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Secureworks here .
Job Family: Information Technology
Job ID: R15413
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