Core Services Engineering builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Core Services Engineering employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates. We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more! Job Description: Are you someone with a passion for data, analytics, insights and technology? Do you want to be part of a team lighting up actionable insights to help the organization make business decisions? If you excel in blending quantitative analysis with strategy development and want to influence the future of Core Services at Microsoft, then this position is for you.
The Data team in Shared Services (part of Core Services Engineering) is looking for a passionate, creative, analytical and experienced senior data analyst who loves big data, curious to explore and unveil insights to create a business story and reporting to impact key business decisions. Our team plays a key role in providing data and analytics within Core Services Engineering and owns the end to end decision sciences charter that includes:
•Bringing the relevant data together to deliver high value business scenarios
•Creating key metrics, reports and dashboards to support business health
•Building advanced analytical models (behavior segmentation, churn prediction, recommendation engine, etc.) that spans over sales, marketing, supply chain, finance, HR and engineering areas.
This position is for a Senior Data Analyst within Core Services Engineering, a very visible role driving key insights about the internal services that we provide the company including employee experience, E2E process digitization, and speed to value for our products. The scope includes owning and managing key metrics and ongoing analysis to inform overall strategy for enabling the company to accelerate its digital transformation and lead the industry in leveraging data to drive intelligence. Also includes extensive stakeholder engagement and close collaboration with and leveraging efforts of data scientists, data engineers and other data analysts of the Data team in Core Services Engineering. You are driven, self-directed, entrepreneurial and focused on delivering the right results. To be successful in this role, you must have strong skills in written and oral communications, a can-do attitude and the willingness to tackle hard problems in innovative ways.
•Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources using a variety of tools and data analysis techniques
•Define, track and report key metrics to assess overall business health
•Build/design dashboards to enable ongoing monitoring of business health - Work with data engineers to operationalize dashboards and ingest new data sources
•Provide actionable insights on how to improve our services.
•Connect findings and recommendations to business initiatives and collaborate with key stakeholders at various management levels
• 5 years of experience with data analytics or data mining
• 1 years of experience in data manipulation and data mining.
• 2 year of Microsoft Excel experience
• Bachelor in Statistics/Math/Computer Science/Economics/Business or Engineering;
• Exceptional problem solving, technical and data analysis skills
• Exceptional written and verbal communication and presentation skills
• Be self-driven, and show ability to deliver on ambiguous projects with incomplete or dirty data
• Ability to work in a team environment that promotes collaboration and succeed in a matrix structure by influencing new thinking
The ideal candidate will have experience in a team environment, experience running and designing enterprise scale services and platforms, technical depth in cloud platforms, agile development practices, and experience in designing & tuning telemetry. In addition, this position requires an individual who can demonstrate the ability to ensure highly resilient and scalable service designs through partnership with other members of the service team.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to email@example.com.
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