Sr Director, Labor Relations and Employee Engagement

  • Company: McKesson Corporation
  • Location: Alpharetta, Georgia
  • Posted: December 07, 2016
  • Reference ID: 16008996-en-us

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Current Need

The McKesson Corporate Human Resources team is looking for a Senior Director Labor Relations and Employee Engagement to provide a broad range of strategic labor and employee relations services to multiple business functions throughout the enterprise. The position can be located in our Alpharetta, Georgia office. The individual must operate as a strong team player, leveraging relationship skills and business expertise.   The Senior Director will develop strong working relationships, take a consultative approach and act as a key advisor to members of the leadership team. 

Position Description

  • The Senior Director provides advice and support on issues including, but not limited to, employee relations matters, grievance matters, labor relations matters, employee conduct and capability and organizational change.  
  • Develops and maintains productive relationships with internal customers, HR team and union representatives.   
  • Promotes and supports the consistent application of HR and LR policies and best practices.  
  • Provides prompt advice to leaders on the full range of labor and employee relations matters.  Identifies training opportunities, develops training materials and provides training to facility leaders to improve their skills and abilities to engage in effective labor and employee relations.  
  • Provides coaching, mentoring and counseling to supervisors, managers and directors in order to enhance their ability to be effective employee leaders.  
  • Conducts site assessments, provides feedback and recommendations and develops action plans to address needs identified.  
  • Anticipates and advises facilities on the impact that strategic or operational decisions will have on employee and labor relations and makes recommendations that avoid and/or minimize labor disputes.  
  • Will serve as first chair in  labor contract negotiations, grievances and arbitrations.  Senior Director will stay current on relevant labor and employee relations legislation, current trends and best practices.
  • The Senior Director consults with leaders to provide customized and practical labor relations and employee engagement solutions to challenges across a range of HR functions including talent management (workforce planning, development, retention, assessment, career architecting and succession), organization design and effectiveness, engagement and culture, diversity and compensation.
  • Researches best practices and provides strategic recommendations based on data analysis and incorporation of metrics to measure outcomes. 
  • Coaches managers to enhance leadership abilities, relationships among teams/individuals, interpersonal communications and performance management.
  • Develops labor relations campaign and training materials and analytics.


Minimum Requirements

  • BA plus a minimum 10 to 12 years of demonstrated experience in labor relations and employee relations and engagement, in both union and non-union environments with primary responsibility for managing labor and employee relations and engagement matters.  

Critical Skills
  • 10+ years labor relations and employee relations experience
  • Demonstrated strategic, critical, analytical and innovative thinking skills
  • Demonstrated experience in a collaborative labor relations environment
  • Demonstrated experience negotiating with unions and handling grievances and arbitrations
  • Experience diagnosing ‘people’ (individual/team) issues and recommending interventions
  • Change management experience
  • Exceptional communication skills, ability to influence all levels in the organization
  • Strong Consulting skills
  • Complete understanding of state and federal employment laws
  • Strong business and financial acumen
  • Experience leading complex projects and initiatives
  • Organizational Development/Effectiveness experience a plus
  • Demonstrated analytical skills with experience developing and /or tracking HR metrics
  • Experience in a large, complex organization preferred 


  • 4-year degree in labor relations, human resources, business or related field or equivalent experience, advance degree preferred (JD preferred). 

  • PHR/SPHR certification preferred 
Physical Requirements
  • General Office Demands
  • Approximately 50% travel
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

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