Sr. Engineer I - QA - Complaints
Location:
Sinking Spring , Pennsylvania
Posted:
November 22, 2016
Reference:
200763BR
Provide Quality Engineering skills for the Complaint Quality System and Process Improvements

Quality Engineering Complaint management and provide complaint trending analyses to support improvement of products manufactured in the facility. Maintain knowledge of product quality controls and failure modes. Evaluate complaint samples. Develop Quality Engineering SOPs and provide Training for complaint evaluations. Initiate and perform investigations, maintain & follow up on Quality Corrective Action Plans. Provide Progress Reports and trending to show product quality levels and respond to regulatory requests. Contribute to the continued adherence to regulations including cGMPs, GHTF & ISO standards. Identify and/or Support improvement efforts within the complaint handling process. Other- May perform audits, support global complaint community initiatives, lead project/investigation teams and provide representation of the site's complaint investigations during internal or external audits. May perform other duties as requested by management

Posting Dates: 11/20/16 - 11/29/16

Work Schedule: 1st shift EEO Statement The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Minimum requirements BS in Sciences and 5 years in QA cGMP manufacturing role that included complaint investigations.

3 years directly related experience
A little about us:
As the global leader in eye care, Alcon develops and manufactures innovative medicines and devices to serve the full life cycle of eye care needs.

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