Sr. Manager IS – US Value & Access

  • Company: Amgen
  • Posted: January 27, 2017
  • Reference ID: R-33307
Amgen is seeking a Sr. Manager Information Systems in our main headquarters in Thousand Oaks, CA to join the Global Commercial Operations Information Systems (GCOIS) group as a Business Relationship Manager. GCOIS is responsible for partnering with Amgen's Global Commercial Operations organization to deliver technology services and solutions that achieve corporate strategies and business plans. This role will service US Business Operations (USBO).
The Sr. Manager will be the business partner lead for US Value & Access. There is an increased focus on value-based partnership moving forward which are often times leveraging technology (e.g. EMR and Claims algorithms to identify patients at risk for a particular disease state) and population health solutions that are targeted towards tailored interactions and sharing of previously analog material in a digital format.
The USVA IS lead will be responsible for building and managing relationships with several key business functions, and identify ways technology can support the value, access, and reimbursement space.
IT single point of contact for Access Reimbursement Operations and Access Marketing.
Manage a team of Full Time employees and ensure talent is aligned with core competencies of the group.
Independently researches and sustains domain expertise on current web trends, strategies, and technologies to help move Amgen's ability to provide patients access forward.
Identify opportunities to advance Amgen US Value and Access strategies, whether they be process or automation enhancements that enhance services and/or reduce costs.
Works with Access Marketing and selected Access and Reimbursement partners to ensure execution of services meets Amgen stated business objectives.
Engage & Partner with business partners within USV&A on solutions and services that deliver sales, marketing, access, reimbursement strategies for their brands.
Leverage services provided by IS service leads to deliver brand / BU specific projects & initiatives.
Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully.
Advise technical teams and business teams on relevant controls for the services in the group.
Vendor Management and oversight.
Basic Qualifications:
Doctorate degree and 2 years of Information Systems experience
Master's degree and 6 years of Information Systems experience
Bachelor's degree and 8 years of Information Systems experience
Associate's degree and 10 years of Information Systems experience
High school diploma / GED and 12 years of Information Systems experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Preferred Qualifications:
Call center / reimbursement hub management experience, call center / reimbursement partner management experience.
Previous Access and Reimbursement experience from a program development, marketing, sales, or operational standpoint.
Strong organizational, planning and financial management skills.
Working knowledge of LEAN/AGILE software development methodologies.
Ability to work in a changing environment, under pressure, handing multiple projects at once and have the ability to effectively collaborate across a matrixed organization.
Excellent Communication skills to communicate fluently across and up through organization, including escalation and mitigation of issues, risks and business impacts.
Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact.
Experience in enhancing organizational talent through staff development.
Strong influence and leadership skills, ability to operate across boundaries (internally/externally).
Ability to translate strategies into tangible pragmatic executable plans.
Amgen discovers, develops and delivers innovative human therapeutics. A biotechnology pioneer since 1980, Amgen was one of the first companies to realize the new sciences promise by bringing safe, effective medicines from lab, to manufacturing plant, to patient.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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