Sr Manager, Mortgage Co-Op/Condo Underwriting Lead

  • Company: Capital One
  • Location: Melville, New York
  • Posted: January 10, 2017
  • Reference ID: R17074
Melville 1 (22567), United States of America, Melville, New York

Sr Manager, Mortgage Co-Op/Condo Underwriting Lead

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. 

Capital One is an institution of “get-things-done” kind of people. Are you one? If so, we’re looking for bright, organized and enthusiastic individuals to join our Home Loans Fulfillment team. In our Home Loans division, we’re committed to helping people achieve their dreams of home ownership with 5-star service and impressive professional skills. If you’re passionate about working with people, have a drive to provide world-class customer satisfaction, and thrive in a fast-paced work environment, then we’re looking for you. At one of the “100 Best Companies to Work For,” you’re sure to come to work every day with the promise of a new challenge and excitement of a hard-working team. 

The Opportunity:

Capital One Home Loans has an exciting opportunity for a Sr Manager, Mortgage CO-OP/Condo Underwriting Lead.  As the Sr Manager, Mortgage CO-OP/Condo Underwriting Lead, you will work closely with smart, talented people who are leading experts in the mortgage industry. You will be responsible for the Co-op/Condo Project Review team and ensuring compliance with established policies and procedures while delivering exceptional results. You will partner closely with key stakeholders in sales, processing and closing in delivering a first-rate customer experience. You will serve as a subject matter expert in Co-op/Condo underwriting guidelines, policies, and procedures. Your passion, expertise, and hard work will be rewarded with a competitive salary and top-notch benefits package. 

Responsibilities in this role include, but are not limited to:

  • Lead and provide day-to-day direction to all CO-OP/Condo project review underwriters.
  • Ensure condo/co-op project guidelines are followed to ensure company is originating quality loans that are salable to the secondary market in compliance with investor guidelines.
  • Ensure staff provides effective, efficient, timely contact with internal and external customers on loan status and conditions associated with CO-OP/Condo Project Review.
  • Identify and escalate condo/co-op project reviews for exceptions, as appropriate.
  • Manage capacity to ensure consistent and predictable operational results.
  • Maintain a continuous improvement approach to processes and procedures to fix and/or improve overall consistency and efficiency throughout the model and to ensure a best in performance and customer service.
  • Identify training needs at the underwriter, originator and/or Company level and assist in the development and delivery of condo/co-op production.
  • Present teams with information on policy decisions and the interpretation of policies and procedures.
  • Participate in strategic planning discussions regarding Operations and provide recommendations regarding the future direction. 

- Bachelor’s degree or military experience
- At least 5 years mortgage underwriting experience 

- At least 5 years experience in people management

- MBA or Masters Degree
- 10 years mortgage underwriting experience
- 8 years people management experience

5 years Condominium Project Review experience or 5 years CO-OP Project Review experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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