Sr. Manager, Real-Time Engagement Channels
Raleigh , North Carolina
January 06, 2017
Additional Location(s) or Information: Research Triangle Park, Atlanta, GA Austin, TX, Salt Lake City, UT, Raleigh-Durham, NC
Job Category: Marketing
Level of Experience: Experienced - Manager
Requisition #: R1021374


Who You'll Work With:

You will work with Cisco's Digital Marketing organization which will lead the next evolution in customer experience through promotion of Cisco products and software through digital channels (web, social, media, mobile, direct mail, point of sale, etc..).

What You'll Do:

The Real Time Engagement Channels lead is responsible for drastically increasing engagement between employees, customers and prospects in our real-time channels and will work across Omni-Channel, media and brand groups, infusing teams with actionable insights, trends and digital and social media best practices. You will help develop Omni-Channel digital and social media strategies, as well as implement online campaigns, overseeing agencies and internal resources. You will also work with the digital team to develop content strategy for Cisco and create custom analytics reports working closely with our client teams.

Who You Are:
You are a hands-on leader with a passion for all things digital and adept at leading teams in a brand setting. You are focused on the customer experience and have developing plans and proposals from the ground-up. You have extensive experience managing campaigns from execution to results and measurement.

Our minimum requirements for this role are:
⁃ 5 to 8 years in b2b and b2c marketing; currently in a digital role
⁃ Proven success with Omni-channel and digital first campaigns
⁃ Ability to integrate online strategy with larger global marketing team
⁃ Experience creating and amplifying a brand voice that engages customers across multiple channels
⁃ BS/MS degree

Our desired requirements for this position are:
⁃ Creative with that "last-eye on quality" mindset
⁃ Advertising agency experience a plus
⁃ Working understanding of front-end and back-end programming, helping teams identify needed resources, set and manage projects to deadline

Why Cisco:

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


Job Type: Manager
Opportunity Category: *None

A little about us:
We are one, big, techie, employee tribe that changes the world while having fun.

Know someone who would be interested in this job? Share it with your network.