201 Third Street (61049), United States of America, San Francisco, California
Sr. Mgr, End User Experience
Responsible for proactively managing the end user experience for a large, complex environment.
- Manage team focused on analyzing end user experience and proactively identifying issues and areas for improvement
- Set priorities and influence outside teams to focus/improve the end user experience
- Bachelor's Degree or military experience
- At least 3 years of process management experience
- At least 4 years of IT operations experience
- At least 1 year of experience with ITIL processes
- Master's Degree in Computer Science, Information Systems, or Engineering or military experience
- 2+ years experience managing IT operations team
- ITIL Certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
A little about us:
Headquartered in McLean, Virginia, Capital One® offers a broad array of financial products and services to consumers.